Virtualization Solutions Expert

hace 3 días


San José, San José, Costa Rica Tek Experts A tiempo completo

About the Role

We're seeking a talented Cloud Infrastructure Engineer to join our APTS team. As a member of this team, you'll work collaboratively to solve complex technical problems for medium and large companies.

The ideal candidate will have experience with virtualization, cloud infrastructure, and enterprise support. They will be able to work independently and collaboratively as part of a highly skilled team.

Key Responsibilities:

  • Providing technical guidance across teams by identifying areas requiring expertise on different modules of a solution to resolve cases.
  • Maintaining accurate and detailed documentation of cases.
  • Mentoring junior support engineers as needed or requested by management.

Requirements:

  • English level: 85%.
  • At least 1 year of relevant experience.
  • 9th grade or High school diploma.
  • Network basic connectivity.
  • Basic Operating systems and how to troubleshoot (Windows, Linux).
  • Basic Hardware knowledge (password reset, VPN devices, AD credentials).
  • Basic knowledge of virtualization (cloud).


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