Escalation Engineer

**About Netskope**:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.**About the...

The Microsoft Azure Identity Escalation Engineer plays a critical role in resolving complex customer issues related to Azure Active Directory and other identity services. As a seasoned engineer, you will possess in-depth knowledge of Azure services, including directory services, identity protection, and conditional access.Key ResponsibilitiesEvaluate and...

About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

We're looking for an outstanding Senior Escalation Engineer.You will provide an extraordinary customer service experience by problem identification and resolution on Endpoint Management.Do you have 5 years of proven ability in Enterprise support team and have strong critical thinking and problem resolution skills?Then we'd love to speak with you**Position...

About Cloud Software GroupWe're a leading provider of cloud software solutions, serving over 100 million users worldwide. Our mission is to make a difference in people's lives by providing reliable and efficient cloud solutions.**Job Overview**:We're looking for a seasoned Sr Escalation Engineer who will join our team of experts in resolving complex...

We're seeking a highly skilled Senior Escalation Engineer to join our team at Cloud Software Group.Job SummaryThe successful candidate will be responsible for providing exceptional customer service experience by identifying and resolving issues related to Citrix Endpoint Management. This includes in-depth problem analysis, technical knowledge, and...

Job Description:At Microsoft, we are seeking a highly skilled Technical Support Specialist to join our team. As a Support Escalation Engineer, you will be responsible for providing technical support to customers, partners, and field engineers who are diagnosing and troubleshooting complex computer systems, software, and networked systems.This role involves...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

About Netskope">At Netskope, we're redefining cloud, network, and data security for modern enterprises. We believe that the network perimeter no longer exists and that data is everywhere. That's why we've developed innovative solutions to protect and secure data wherever it goes.">Job Overview">This position offers the opportunity to join our esteemed team...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

About the JobWe are seeking a highly skilled Support Escalation Engineer to join our Customer Service & Support (CSS) team. As a key member of the Applications & Infrastructure group, you will work closely with customers and partners to deliver timely technical expertise and advance global, cross-cloud solutions.Responsibilities Include:Owning,...

Provides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.Works with customers to review and resolve issues.Performs troubleshooting and related analyses; escalates issues...

**Title: Power Engineer 2****Location: Costa Rica****Duration: 12 Months****The Power Engineer will lead the creation of the Power Flow analysis and configuration template.Responsibilities include**:- Establish methodology and approach for Power Flow analysis, configurations, escalation to Client guidelines and reporting.- Create a template from the analysis...

Customer Support Role OverviewWe serve some of the largest Fortune 500 companies that demand best-in-class customer support. As a Cloud Support Engineer, you will be the primary point of contact for dealing with top-class IT administrators.Your responsibilities include:Being the primary point of contact for technical support and escalation cases

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

Analyzes, designs, programs, debugs, and modifies software enhancements and/or new products used in local, networked, or Internet**_**Responsibilities**:- **- Codes and programs enhancements, updates, and changes for portions and subsystems of end- based platforms based on specific requirements and instructions.- Executes established test plans and protocols...

**Job Description**:Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving...

Come join a winning teamHere at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare.Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.While we're diverse in our backgrounds and skills, we have much in common.A passion for our...

About Cloud Software GroupWe're at the forefront of cloud technology, shaping the future of work for millions of users around the globe. Our team is passionate about delivering innovative solutions that meet the evolving needs of our customers.**Job Role**:We're seeking a highly skilled Sr Escalation Engineer who will drive exceptional customer experiences...