Proactive Resolution Expert
hace 4 días
The Proactive Resolution Expert at Microsoft Corporation plays a vital role in helping customers achieve more from their Microsoft investment. As part of the Customer Service & Success team, you will work closely with customers to resolve technical issues quickly and efficiently.
This role requires you to be flexible and adaptable, as you will work in a dynamic online environment. You must have the ability to stay on task in a demanding fast-paced environment and demonstrate curiosity for campaigns and new product information.
Additionally, you will participate in training and readiness programs to enhance your technical and professional skills, enabling you to better serve customers and contribute to Microsoft product improvements.
-
Technical Resolution Expert
hace 4 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout the JobWe're seeking a skilled Technical Support Engineer Level 2 to join our team at Tek Experts. In this role, you'll have the opportunity to work on complex customer cases, develop your technical skills, and make a meaningful impact on our customers' experiences. If you're passionate about technology and committed to delivering exceptional customer...
-
Account Resolution Expert
hace 6 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview of the Role**We are looking for a highly skilled Customer Service Specialist to join our team at Teleperformance Costa Rica. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients.**Primary Responsibilities**- Supports clients through various transactions and activities.- Assists...
-
Global Client Success Expert
hace 7 días
San José, San José, Costa Rica Trevipay A tiempo completoJob SummaryWe are seeking a highly motivated and results-driven Global Client Success Expert to join our team at TreviPay. As a Client Success Expert, you will be responsible for driving client success through proactive engagement, relationship-building, and issue resolution. Your strong analytical skills and attention to detail will enable you to identify...
-
Escalation Resolution Specialist
hace 7 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoAbout MicrosoftAs a technology leader, Microsoft aims to empower every person and organization to achieve more. Our success depends on talented individuals who are passionate about delivering exceptional customer experiences.Job SummaryWe're seeking a highly skilled Escalation Resolution Specialist - Windows Systems to join our Customer Experience and...
-
Enterprise Automation Expert
hace 3 días
San José, San José, Costa Rica Smartsheet A tiempo completoAbout the RoleAt Smartsheet, we are looking for an experienced Enterprise Automation Expert to join our team. Our company was founded on the idea that teams and individuals deserve a better way to deliver their best work.We empower organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better...
-
Cloud Infrastructure Expert
hace 5 días
San José, San José, Costa Rica Cloud Software Group A tiempo completo**Job Requirements**As a Cloud Infrastructure Expert at Cloud Software Group, you will play a key role in providing technical support to our customers and partners.Your primary responsibility will be to identify and resolve complex problems related to Citrix ADC.You will also contribute to the development of new or updated technical articles/documents...
-
Credit Resolution Expert
hace 7 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoJob SummaryWe are seeking a highly skilled Collections Associate to join our dynamic team at Zm Financial Systems.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to navigate complex customer interactions and provide tailored solutions to meet their needs.This role requires a strong analytical mindset,...
-
Credit Resolution Expert
hace 7 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoAbout the RoleThis Collections Associate position plays a critical role in our Shared Services team, supporting our business units with expertise in collections and customer service.Your Key AccountabilitiesResolve customer queries through effective communicationMaintain accurate records and databasesInvestigate and resolve credit issuesCollaborate with...
-
Escalation Resolution Expert
hace 7 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout Us:Tek Experts is a global leader in providing innovative technology solutions. We're passionate about empowering our customers to succeed through exceptional customer service and cutting-edge technical expertise. As an Escalation Specialist, you will be part of a collaborative and dynamic team that values diversity, creativity, and continuous...
-
Vulnerability Resolution Expert
hace 5 días
San José, San José, Costa Rica Canonical - Jobs A tiempo completo**Job Overview**We are seeking a talented Security Engineer to join our team at Canonical. As a key member of our security team, you will be responsible for identifying and resolving security vulnerabilities in open source software, working closely with our internal teams and external partners.Responsibilities:**Identify, analyze, and resolve security...
-
Customer Resolution Expert
hace 4 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have experience with network tracing and analysis, storage networking or clustering. You will participate in communities with peer delivery roles and develop specific technical and professional proficiency to enable you to understand and...
-
Amxl Proactive Specialist, Hbs Central Ops
hace 2 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CV's must be submitted in English as our recruitment team works in several jurisdictions.- 1+ years of experience working at Amazon.- 2+ years of experience within a Customer Service / Contact Center environment.- Heavy Bulky and Services, Amazon Home...
-
Manufacturing Sustaining Expert
hace 7 días
San José, San José, Costa Rica Intel A tiempo completoJob SummaryWe are looking for a passionate Manufacturing Sustaining expert to join our team as a Module Application Process Specialist. In this role, you will work closely with cross-functional teams to resolve complex issues related to software operation and hardware performance.About the RoleThis position requires a strong analytical mindset, attention to...
-
IT Operations Expert
hace 3 días
San José, San José, Costa Rica Akamai A tiempo completo**Delivering High-Quality Service**We're seeking an experienced IT Operations Expert to join our IT Support team. As a key member of our team, you'll be responsible for delivering top-notch support services to our customers.Main Responsibilities:Monitoring system metrics to identify potential issues and provide prompt supportOwning the incident and service...
-
Operational Process Expert
hace 6 días
San José, San José, Costa Rica Softwareone A tiempo completoWe're looking for an Operational Process Expert to join our Service Excellence team at SoftwareONE. As a critical component of our service delivery process, this role sets up our delivery teams for success and drives customer satisfaction.The ideal candidate will have a strong background in business process analysis, with experience in report creation and/or...
-
Luxury Hospitality Expert
hace 5 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**About The Job**We are seeking a Luxury Hospitality Expert to join our team at Zadun a Ritz-Carlton Reserve. In this role, you will be responsible for providing exceptional service to our guests and ensuring that their needs are met.**Key Responsibilities:**Provide personalized service and attention to all guests in a professional and refined manner.Make...
-
Technical Support Expert
hace 4 días
San José, San José, Costa Rica 360Training A tiempo completoAs a Technical Support Expert at 360Training, you will play a vital role in ensuring the delivery of exceptional customer experiences across our platform. This is an excellent opportunity to leverage your technical expertise and passion for helping others to drive business success.You will be part of a dynamic team that values innovation, continuous...
-
Network Operations Expert
hace 7 días
San José, San José, Costa Rica Micro Focus A tiempo completoJoin us at Micro Focus as a Network Operations Expert and contribute to the delivery of high-quality services. As a key member of our team, you will be responsible for evaluating system components, analyzing system performance, and resolving system issues.Main Responsibilities:Evaluate system components for availability, reliability, and performance.Analyze...
-
Experto de Servicio al Huésped
hace 7 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoDescripción del TrabajoEn Marriott International, nuestro compromiso es crear experiencias inolvidables para nuestros huéspedes. Como Experto de Servicio al Huésped, tu objetivo será brindar una atención personalizada y destacada a cada cliente, desde el momento en que llegan hasta su partida.Para lograr esto, trabajarás en estrecha colaboración con...
-
Compliance AML Expert
hace 6 días
San José, San José, Costa Rica Citi A tiempo completoJob Description:The Senior Manager - AML Compliance plays a critical role in the management of professional teams and departments. This position requires an in-depth understanding of how areas collectively integrate within the sub-function, as well as coordination and contribution to the objectives of the entire function.Key Responsibilities:Evaluate and...