Network Operations Expert

hace 3 días


San José, San José, Costa Rica Micro Focus A tiempo completo

Join us at Micro Focus as a Network Operations Expert and contribute to the delivery of high-quality services. As a key member of our team, you will be responsible for evaluating system components, analyzing system performance, and resolving system issues.

Main Responsibilities:

  • Evaluate system components for availability, reliability, and performance.
  • Analyze system performance, throughput, and high availability.
  • Resolve system issues reported by proactive monitoring systems.
  • Notify customers of planned and unplanned system interruptions.
  • Contribute to knowledge base development through process improvement.

Requirements:

  • NOC or SOC engineer experience is desirable.
  • Technical support experience is required.
  • A degree in computer science, computer engineering, electrical engineering, or equivalent is preferred.
  • Advanced English language proficiency is necessary.
  • Experience troubleshooting technical environments is essential.

Our Benefits:

  • Competitive salary and benefits package.
  • Private medical insurance and a safe work environment.
  • Opportunities for training, relevant experience, and career growth.


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