Network and Infrastructure Monitoring Expert
hace 3 días
We are looking for a Network and Infrastructure Monitoring Expert to join our team at L.L.Bean. As a key member of our IT operations team, you will be responsible for monitoring and operating L.L.Bean computer systems to prevent problems and ensure a stable environment, enterprise-wide.
About the Job:
The Network and Infrastructure Monitoring Expert will work closely with technical staff to resolve problems for L.L.Bean end users. They will analyze event messages to determine root cause and take appropriate action to quickly resolve problems and restore operations.
Key Responsibilities:
- Monitor and troubleshoot across all enterprise computing platforms.
- Manage change windows and planned outages.
- Administer server patching.
- Perform basic help desk functions during off shift.
- Create and maintain technical documentation.
Requirements:
- Strong analytical and problem-solving skills.
- Experience troubleshooting with IT Infrastructure devices, Desktops, Servers, and network.
- Solid understanding of network infrastructure, network hardware, commands, and tools.
- Active Directory and Windows Server OS solid knowledge.
- Experience with Firewalls, Routers, Switches, and Load Balancers.
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