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Network Operations Specialist
hace 1 semana
Job Overview
We are seeking a highly skilled Noc Analyst I to join our team at Nitel. This is an exciting opportunity for the right individual to work in a fast-paced environment and be part of a dynamic team.
About the Job
The successful candidate will be responsible for monitoring the Network Management System (NMS) for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.
Your Responsibilities
- Document all network-related activities in the ticketing system.
- Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities.
- Provide a single point of interface to internal and external customers on issues pertaining to our Multiprotocol Label Switching (MPLS), Internet, Voice over Internet Protocol (VoIP), and other managed services.
Your Skills and Qualifications
- Bachelor's degree in a technical discipline required.
- Minimum of 2 years of overall relevant experience.
- Minimum of 1 year of experience with Cisco Routers.
- Excellent verbal and written communications skills.
- Knowledge and usage of SolarWinds and Cacti or similar monitoring tools.
- Layer 2/Layer 3 routing/switching knowledge.
- Understanding of multiple routing & switching protocols.
- Ability and availability to be on-call 24 hours a day on a rotating schedule.
- Experience with Simple Network Management Protocol (SNMP).
- Hands-on experience with networking products (Cisco, Foundry, Juniper).
- Organization, a detail-oriented mindset, and the ability to effectively handle concurrent projects.
- Knowledge of VoIP technologies.
- Current Cisco CCNA or CCNP certification a plus.
Your Victory Dance
We ensure that customers receive the exact product/service ordered.
Ours Values
- Put Customers First.
- Think as an Owner.
- Win as a Team.
- Act with Integrity.
- Be Better Every Day.
