Azure Billing Resolution Expert
hace 4 días
About the Role
This is an exciting opportunity to join Microsoft's Customer Experience & Success (CE&S) organization as a Technical Support Engineer - Azure Billing. As a member of the Applications & Infrastructure group in CSS, you will play a critical role in providing timely technical expertise to Microsoft's commercial customers.
Your primary responsibility will be to own, troubleshoot, and solve customer technical issues related to Azure Billing. You will work closely with customers to understand their problems and ensure they receive timely resolutions.
To succeed in this role, you must have excellent communication and problem-solving skills. You should be able to analyze complex issues, identify root causes, and implement effective solutions. Additionally, you should be able to work collaboratively with resources from other groups to resolve moderately complex customer issues.
Responsibilities:
- Analyze complex customer issues and develop effective solutions
- Communicate with customers to ensure they are informed about the status/solution of their issue
- Utilize troubleshooting tools to help resolve customer issues
- Work collaboratively with resources from other groups to resolve customer issues
What We're Looking For:
- 3+ years technical support, technical consulting experience, or information technology experience
- Fluent in reading, writing, and speaking English
- Experience in troubleshooting skills, analytical, problem-solving, and decision-making skills
-
Senior Azure Engineer
hace 5 días
San José, San José, Costa Rica 360Training A tiempo completoJob DescriptionAs a Cloud Architect Leader at 360Training, you will be responsible for leading the design and implementation of scalable infrastructure solutions on Azure. This includes collaborating with development teams to design and implement infrastructure as code solutions using Azure Resource Manager templates and automation tools. Additionally, you...
-
San José, San José, Costa Rica Reclutamiento It A tiempo completoBuscamos a un Experto en Implementación de Soluciones de Billing Oracle que pueda trabajar en nuestro equipo remoto y tenga experiencia en la implementación de la plataforma ORMB en proyectos en Latinoamérica.Nuestros beneficios incluyen: Un sueldo competitivo de $4,000 a $5,000 USD Un horario flexible de lunes a viernes de 8:00 a 17:00 horas Nuestro...
-
Proactive Resolution Expert
hace 4 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoThe Proactive Resolution Expert at Microsoft Corporation plays a vital role in helping customers achieve more from their Microsoft investment. As part of the Customer Service & Success team, you will work closely with customers to resolve technical issues quickly and efficiently.This role requires you to be flexible and adaptable, as you will work in a...
-
Azure Technical Advisor
hace 4 días
San José, San José, Costa Rica Tek Experts A tiempo completoJob SummaryWe are seeking an experienced Cloud Support Specialist to join our global team of experts. This role will be responsible for providing exceptional customer support experience with Microsoft Azure services.The ideal candidate will possess strong troubleshooting skills, knowledge of subscription management and billing platforms, and experience in...
-
Product Billing Support Specialist
hace 4 semanas
San José, San José, Costa Rica Datasite A tiempo completoJob DescriptionDatasite is a global leader in providing data rooms and SaaS technology for high-value transactions, serving clients in over 170 countries.We are seeking a highly skilled and experienced Product Billing Support Specialist to provide world-class support to our global clients with questions related to invoices and billing.This role requires a...
-
Billing and Settlements Administrator
hace 4 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAbout the RoleAs a Financial Services Operations Coordinator at World Fuel Services, you will play a critical role in supporting the success of our Aviation Segment. Your primary responsibility will be to manage the billing process, ensuring timely and accurate delivery of invoices to customers.Main ResponsibilitiesBilling and Invoicing: Manage the billing...
-
Microsoft Solutions Expert
hace 4 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout the RoleThis Cloud Support Engineer position involves owning, troubleshooting, and solving customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams. The successful candidate will identify cases requiring escalation and create and maintain incident management requests to product group or...
-
Enterprise Automation Expert
hace 3 días
San José, San José, Costa Rica Smartsheet A tiempo completoAbout the RoleAt Smartsheet, we are looking for an experienced Enterprise Automation Expert to join our team. Our company was founded on the idea that teams and individuals deserve a better way to deliver their best work.We empower organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better...
-
Azure Data Engineer Expert
hace 6 días
San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completo**Overview of Our Company**We are a leading provider of Microsoft-based solutions, offering a range of services to help our clients achieve their business goals.Our team is passionate about delivering innovative solutions and has earned recognition for its achievements.We are seeking a highly skilled Data Engineer to join our team and contribute to the...
-
Technical Resolution Expert
hace 4 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout the JobWe're seeking a skilled Technical Support Engineer Level 2 to join our team at Tek Experts. In this role, you'll have the opportunity to work on complex customer cases, develop your technical skills, and make a meaningful impact on our customers' experiences. If you're passionate about technology and committed to delivering exceptional customer...
-
Azure Consultant
hace 4 semanas
San José, San José, Costa Rica Softwareone A tiempo completoJob Function: Cloud & Software ServicesWhy choose SoftwareONE?The Role:The Azure Cloud Consultant is a key member of the Cloud Compute Technology Services team.This individual leads and manages small to medium-sized cloud-based design and deployment projects.They provide guidance and support to associate consultants for any professional services...
-
Billing and Accounting Expert
hace 4 días
San José, San José, Costa Rica Gensler A tiempo completoAs a Gensler Project Billing Analyst, you will play a critical role in maintaining the financial integrity of our projects. This position involves analyzing financial data, preparing invoices, and collaborating with internal teams to ensure accurate financial reporting.About the Ideal CandidateWe are seeking an experienced accountant with a strong background...
-
Cloud Security Expert
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoAs a member of the Microsoft Customer Experience & Success team, you will play a critical role in delivering a seamless support experience to customers worldwide. We are seeking a Cloud Security Expert to join our team in the Customer Service & Support organization. This role will focus on developing training plans to address identified gaps, performing case...
-
Account Resolution Expert
hace 6 días
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo**Overview of the Role**We are looking for a highly skilled Customer Service Specialist to join our team at Teleperformance Costa Rica. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients.**Primary Responsibilities**- Supports clients through various transactions and activities.- Assists...
-
Reconciliation Expert
hace 4 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAs a key member of our team, you will play a vital role in ensuring the accuracy and integrity of our financial records. Our high-performance culture is built on the principles of innovation, collaboration, and efficiency.We strive to create a supportive atmosphere where our employees can thrive and reach their full potential. **Responsibilities**:- Monthly...
-
Claims Resolution Specialist
hace 4 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAbout World KinectWorld Kinect is a global organization that values its employees as key contributors to its success. With a team of approximately 5000 professionals, we are industry leaders due to the diverse talents of our workforce.We foster an environment that encourages innovative thinking, collaboration, and efficient execution. Our high-performance...
-
Azure Consultant
hace 2 semanas
San José, San José, Costa Rica Softwareone A tiempo completoWhy SoftwareONE?:For over 30 years SoftwareONE has been the foundation for organizations around the world for their technology solutions.With changes in the market from on-premises to cloud we have always been one step ahead.Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in...
-
Customer Onboarding Expert
hace 5 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoZm Financial Systems is among the world's most respected and widely utilized sources for credit ratings and research. Our opinions and analysis on a broad range of credit obligors and obligations are valued around the world for their insight and rigor.We believe good teamwork gives us an edge. We foster a culture that thrives on diverse perspectives to...
-
Support Engineer- Azure Identity
hace 3 días
San José, San José, Costa Rica Microsoft A tiempo completoWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Escalation Resolution Specialist
hace 7 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoAbout MicrosoftAs a technology leader, Microsoft aims to empower every person and organization to achieve more. Our success depends on talented individuals who are passionate about delivering exceptional customer experiences.Job SummaryWe're seeking a highly skilled Escalation Resolution Specialist - Windows Systems to join our Customer Experience and...