Global Market Expert

hace 3 días


San José, San José, Costa Rica Emerson A tiempo completo
About the Position

We are looking for a Global Market Expert to join our team at Emerson. This individual will be responsible for providing expert-level customer support, analyzing global market trends, and developing strategic solutions to meet customer needs.

Some of the key responsibilities of this role include:

  • Providing expert-level customer support, responding to inquiries, and resolving issues in a timely and effective manner;
  • Analyzing global market trends and developing strategic solutions to meet customer needs;
  • Maintaining accurate records and data in Salesforce and SAP systems;
  • Collaborating with internal teams to resolve disputes and ensure seamless order processing;
  • Building strong relationships with customers, channel partners, and resellers to drive business growth;

Requirements

  • Bachelor's degree or equivalent experience;
  • Minimum 2-4 years of experience in sales support and customer service;
  • Strong computer and analytical skills, with proficiency in Microsoft Office and other relevant tools;
  • Demonstrated ability to work under pressure and manage multiple priorities effectively;
  • Excellent communication and problem-solving skills;
  • Ability to adapt to changing market conditions and customer needs;

What We Offer

We offer a competitive benefits package, including private health insurance, life insurance, flexible work opportunities, and career growth focus. Our employees enjoy a dynamic and inclusive work environment, with opportunities for professional development and personal growth.

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