Customer Success Team Lead
hace 17 horas
Smartsheet Overview
">At Smartsheet, we are building a high-performing Customer Success team to drive the growth of our Emerging customer segment. Our team is responsible for delivering exceptional customer experiences that lead to successful product adoption, increased engagement, and long-term retention.
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Operations Lead
hace 2 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoAbout the RoleWe are seeking an experienced Operations Lead to join our Emerging Customer Success team at Smartsheet. In this role, you will be responsible for leading a team of Customer Success professionals and partnering with cross-functional teams to drive growth and retention within our customer base.Key ResponsibilitiesHire, manage, and develop a team...
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Customer Success Advocate Compliance Lead
hace 3 meses
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse is a global company that connects the world through innovative technology. We're looking for a talented individual to join our team as a Customer Success Advocate Compliance Lead. This role involves supporting professional services for 10 DLC, educating customers, and ensuring compliance with best practices to reduce spam complaints.Key...
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Customer Success Lead
hace 17 horas
San José, San José, Costa Rica Microsoft A tiempo completoAbout Microsoft:Microsoft empowers every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.In pursuit of this mission, we create life-changing innovations that impact billions of lives worldwide. As a key player in...
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Customer Success Associate
hace 2 meses
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse is the world's most connected company. Our mission is to lead the world forward with innovative technology and solutions. As a key member of our customer account team, you will play a vital role in developing strategic metrics, analyzing customer reporting, and problem-solving. Your objective will be to build loyalty, increase retention, and grow...
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Strategic Customer Success Leader
hace 2 días
San José, San José, Costa Rica Smartsheet A tiempo completoCompany Overview: Smartsheet is a leading provider of cloud-based work management and collaboration solutions. Our innovative platform helps organizations streamline processes, improve productivity, and achieve their goals.About the Role:We are seeking an experienced Strategic Customer Success Leader to join our Emerging Customer Success team. As a key...
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Customer Service Team Lead
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleAs a Customer Service Team Lead at Amazon Support Services Costa Rica Srl, you will be responsible for leading a team of entry-level associates (Execution Specialists) and helping them execute at the performance bar established by the department.The selected front-line Team Manager will have their team of direct reports as their exclusive focus...
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Customer Success Strategist
hace 3 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoJob Overview:We are seeking a highly skilled Customer Success Strategist to join our team at Smartsheet. This role is responsible for supporting the adoption of a company-wide customer adoption approach that drives higher levels of customer success and revenue growth.About the Role:This position requires a strong facilitation skills that encourage the clear...
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Renewal Management Team Lead
hace 2 meses
San José, San José, Costa Rica Smartsheet A tiempo completoAt Smartsheet, we're looking for a highly skilled Renewal Management Team Lead to drive business growth and success. This role offers a unique opportunity to build and manage a team of Customer Success Renewal Professionals, execute on the overall team vision, and collaborate with Sales and Customer Success teams.Company OverviewSmartsheet is a leading...
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Customer Support Team Lead Position in Cloudbeds
hace 4 semanas
San José, San José, Costa Rica Third-Party Job Posts A tiempo completoUnlock a Fulfilling Career as a Customer Support Team LeadWe are seeking an experienced customer support professional to join our team as a Customer Support Team Lead. As a key member of our customer success squad, you will be responsible for leading and managing frontline customer support teams, ensuring exceptional customer experiences, and driving team...
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Customer Service Team Lead
hace 2 días
San José, San José, Costa Rica Transperfect A tiempo completoJob Description:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at TransPerfect. As a Customer Service Team Lead, you will be responsible for overseeing the day-to-day activities of your team and ensuring they are performing job tasks in accordance with TransPerfect Connect standards of practice.The ideal candidate...
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Customer Success Account Management Director
hace 3 meses
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 17,000 employees responsible for designing and implementing Microsoft's end-to-end customer experience. As a Customer Success Account Management Manager, you will lead a high-performing team of Customer Success Account Managers in a variety of stages of career development,...
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Customer Support Team Lead
hace 1 mes
San José, San José, Costa Rica Trevipay A tiempo completoJob SummaryWe are seeking a seasoned Customer Support Supervisor to lead our team and deliver exceptional customer experiences. This role requires strong leadership, organizational, and problem-solving skills to drive continuous improvement and world-class service.About the RoleLead a team of customer support professionals in providing timely, accurate, and...
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Customer Success Strategic Partner
hace 3 meses
San José, San José, Costa Rica Jumio A tiempo completoAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at Jumio. As a key member of our customer success organization, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesWork closely with account management to build strong customer relationships and understand...
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Customer Success Portfolio Manager
hace 2 semanas
San José, San José, Costa Rica Hashicorp A tiempo completoGrow Your Career with HashiCorpWe are seeking an exceptional Customer Success Portfolio Manager to join our team in driving long-term customer success and adoption of our innovative products.As a key member of our Customer Success team, you will be responsible for managing a portfolio of accounts, ensuring seamless onboarding, and executing defined customer...
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Customer Success Advocate
hace 2 meses
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse is the world's most connected company, dedicated to leading the world forward. Our innovative culture and great benefits make us an ideal place for talented professionals to grow.As a Customer Success Advocate, you will be part of our customer account team, responsible for developing strategic metrics, analyzing customer reporting, and...
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Customer Success Specialist
hace 1 mes
San José, San José, Costa Rica Siteline Technologies A tiempo completoAs a key member of the Forms Team at Siteline Technologies, you will play a pivotal role in helping us achieve our mission by delivering exceptional customer support. This role offers the opportunity to build foundational skills for customer success while contributing to our vision of delivering value to our customers.Key Responsibilities:We are seeking a...
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Customer Success Specialist
hace 2 meses
San José, San José, Costa Rica Stage 4 Solutions Inc A tiempo completo**Customer Success Specialist Role at Stage 4 Solutions Inc**We are seeking a skilled Customer Success Specialist to join our team at Stage 4 Solutions Inc. This position will focus on ensuring customer success by enhancing the customer lifecycle journey, driving adoption of our technology, managing support escalations and renewals.This is a 6-month contract...
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Customer Success Advocate
hace 2 meses
San José, San José, Costa Rica Hr Strategic Solutions A tiempo completoOverviewHr Strategic Solutions is seeking a skilled Customer Retention Representative to join our team. As a key member of our customer success team, you will play a crucial role in ensuring our customers achieve their goals and maintain a positive experience with our services.
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Customer Success Advocate
hace 2 meses
San José, San José, Costa Rica Nitel A tiempo completoCompany Overview:Nitel is a leading provider of innovative telecommunication solutions. As a Customer Success Advocate, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job Summary:We are seeking a highly motivated and results-driven Customer Success Advocate to join our team. This is an exciting...
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Customer Success Strategist
hace 2 meses
San José, San José, Costa Rica Hewlett Packard A tiempo completoJob SummaryThis role is responsible for creating and executing account business plans and customer success strategies while monitoring and analyzing deal's P&L performance to ensure overall success.The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc.Key ResponsibilitiesCreates and executes the...