Customer Service Specialist for RMA Operations
hace 1 mes
RMA Operations Overview
We are seeking an experienced Customer Service Specialist for RMA Operations to join our team at Emerson Process Management.
Key Responsibilities:
- Review customer specifications, verifying model numbers and offering alternative solutions when required.
- Directly provide customers with evaluations of RMA based on RMA evaluation reports, with support from Technical Support staff when needed.
- Review Commercial terms and conditions to ensure compliance with prior agreements and Emerson Process Management established guidelines.
- Perform accurate and timely AWR order entry into the Oracle system to meet customer requirements.
Requirements:
- Academic background in Business Administration or related field.
- English Proficiency (Written and Oral) level, minimum B2 (Upper Intermediate).
- Able to communicate effectively with customers and handle cases or requests.
- Customer Service or equivalent technical experience (0-1 year).
Preferred Qualifications:
- Past work experience associated with the process industry.
- Customer Service or equivalent technical experience (>2 years).
Working Conditions:
3 Days Remote, 2 Days On-site Work Structure. Work hours may adjust according to US time zones.
-
Rma Technical Support Specialist
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completoJob Title:Rma Technical Support SpecialistCompany Overview:We are a leading global technology and industrial company, providing innovative solutions for the process industries. At Emerson, we believe in empowering our employees to drive success through teamwork, innovation, and customer satisfaction.Estimated Salary:$65,000 - $85,000 per yearAbout the...
-
Customer Service Operations Specialist
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completoDrive Customer Satisfaction as a Customer Service Operations SpecialistAt Emerson, we're seeking an experienced professional to fill the role of Customer Service Operations Specialist. This exciting opportunity will challenge you to drive customer satisfaction by delivering exceptional order fulfillment and account management services.About the...
-
Customer Service Operations Specialist
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoThis is a full-time, seasonal position based in Costa Rica. The Vendor Chargeback Dispute Management team in Costa Rica is seeking a back-office Support Operations Specialist.Job OverviewThe Support Operations Specialist will be part of the Defect Prevention and Reconciliation (DP&R) team under NASCO (North America Supply Chain Operations), supporting...
-
Customer Support Specialist
hace 1 mes
San José, San José, Costa Rica Emerson A tiempo completo**Job Summary**We are seeking a skilled Customer Support Specialist to provide exceptional customer service to our clients.**Responsibilities**Provide timely and accurate information to customers regarding pricing, availability, and delivery.Assist customers with order placement, maintenance, and inquiries.Support customers with basic shipping issues,...
-
Customer Service Coordinator
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completo**Job Overview**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is perfect for those who enjoy working in a fast-paced environment, providing excellent customer service, and solving problems.**Salary:** The estimated salary for this position is $45,000 - $55,000 per year,...
-
Customer Operations Specialist
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoWe are seeking a highly skilled Customer Operations Specialist to join our Microsoft Enterprise Direct Services team. In this role, you will be responsible for managing critical deal lists, ensuring accurate and compliant order and invoice approval, and executing transactional services across the Enterprise customer lifecycle.Key Responsibilities:Manage deal...
-
Operations Support Specialist
hace 1 mes
San José, San José, Costa Rica Wns Global Services A tiempo completoAbout Wns Global ServicesWe are a dynamic organization dedicated to delivering exceptional customer experiences. Our team is passionate about providing innovative solutions that drive business growth.Job DescriptionThe Operations Support Specialist plays a vital role in our Service Desk, responsible for delivering best-in-class customer service. This...
-
Service Operations Specialist
hace 1 mes
San José, San José, Costa Rica Tui A tiempo completoAt TUI Musement, we are seeking a highly skilled Service Operations Specialist to join our global team in San Jose, Costa Rica.The ideal candidate will have previous experience in administration, supplier and/or customer management, and be fluent in both verbal and written English and Spanish. The ability to use MS Office tools such as Excel, Teams & Outlook...
-
Customer Service Operations Specialist
hace 2 meses
San José, San José, Costa Rica Teleperformance A tiempo completoIn our Customer Service Operations team, we are looking for a Live Events Monitoring and Support Professional to join our team. As a key member of our team, you will be responsible for monitoring live broadcasts, including live events such as sports and awards shows, as well as syndicated programs lacking over-the-top rights. You will use various web-based...
-
Operations Associate
hace 1 mes
San José, San José, Costa Rica Wns Global Services A tiempo completo**About the Role**WNS Global Services is seeking a highly skilled Operations Associate to join our team. As an Operations Associate, you will be responsible for providing exceptional customer service and support to clients across various industries.**Key Responsibilities**- Provide customer service support for credit line amounts, requests for increase, and...
-
Service Center Operations Specialist
hace 2 meses
San José, San José, Costa Rica Epson America, Inc A tiempo completoService Center Specialist role at Epson America, Inc requires a professional who can effectively monitor and analyze data to support the operation of Authorized Service Centers. This position involves collaborating with various teams including Sales & Marketing, Finance, Service & Support, and Customers. Key responsibilities include reporting to the Mgr.,...
-
Customer Support and Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support and Operations Specialist to join our team at Convera. As a Customer Support and Operations Specialist, you will be responsible for facilitating a positive experience for clients through efficient and timely handling of pre- and post-transaction queries.
-
Talent Acquisition Specialist for iGaming Growth
hace 4 semanas
San José, San José, Costa Rica First Class Customer Service A tiempo completoWe are seeking a dedicated Affiliate Manager to join our team and contribute to the growth of our iGaming operations. With a competitive salary ranging from $80,000 to $120,000 per year, depending on experience, this role offers exciting opportunities for career advancement and professional development.About the RoleThis position involves recruiting...
-
Professional Service Operations Specialist
hace 1 mes
San José, San José, Costa Rica Mondelez International A tiempo completoJob OverviewWe are seeking a highly skilled Professional Service Operations Specialist to join our Global Business Services team at Mondelez International.About the RoleThis is an exciting opportunity for a motivated and experienced professional to drive process standardization and simplification, ensuring impeccable service operations and exceptional...
-
Financial Operations Specialist
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoJob SummaryWe are seeking a highly skilled Financial Operations Specialist to join our team at Emerson. This is an exciting opportunity for someone who is passionate about accounts receivables and customer service.In this role, you will be responsible for performing various financial operations tasks, including analyzing credit limits, reconciling customer...
-
Customer Service Specialist
hace 1 mes
San José, San José, Costa Rica TD SYNNEX A tiempo completoJob OverviewWe are seeking a highly skilled CUSTOMER SERVICE SPECIALIST to join our team at TD SYNNEX. As a key member of our support team, you will play a vital role in providing exceptional customer experiences.Estimated Salary: $45,000 - $55,000 per yearJob ResponsibilitiesThe Customer Service Specialist is responsible for delivering timely and accurate...
-
Customer Service Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Td Synnex A tiempo completo**Job Overview**We are seeking a skilled Customer Service Representative to join our team at Td Synnex. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.Key Responsibilities:Provide timely and effective...
-
Customer Service Specialist
hace 2 días
San José, San José, Costa Rica Webhelp A tiempo completoJob Title: Customer Service Specialist - Pavas, Costa Rica">Overview:Webhelp is seeking a skilled Customer Service Specialist to join our team in Pavas, Costa Rica. In this role, you will be responsible for providing exceptional customer service and support to clients.Salary: $35,000 - $45,000 per yearJob Description:The successful candidate will have strong...
-
Customer Support Specialist
hace 2 meses
San José, San José, Costa Rica Igp Operations Ltd A tiempo completoAbout Us:We at iGaming Platform strive to create a positive and supportive work environment where our team members can grow and thrive. Our high-energy atmosphere is built on a foundation of collaboration, empathy, and a commitment to excellence. We encourage our team to take ownership of their work and to seek out challenges as opportunities for growth and...
-
Customer Service Operations Representative
hace 3 semanas
San José, San José, Costa Rica TD SYNNEX A tiempo completoJob Overview:The Customer Service Operations Representative will provide top-notch telephone and email support to customers, resolving simple shipping, credit, returns issues, and entry-level product support in a timely manner.About the Role:Provide exceptional customer service to internal and external customers.Create Service Requests and associated tasks...