Customer Operations Specialist
hace 2 semanas
We are seeking a highly skilled Customer Operations Specialist to join our Microsoft Enterprise Direct Services team. In this role, you will be responsible for managing critical deal lists, ensuring accurate and compliant order and invoice approval, and executing transactional services across the Enterprise customer lifecycle.
Key Responsibilities:
- Manage deal and contract validation, ensuring accuracy in downstream financial processes.
- Oversee pipeline management, aligning with sales and sales excellence stakeholders.
- Execute billing execution, ensuring accurate and compliant order and invoice approval.
- Manage credit approval, orchestrating finance exception approvals on high-value credits.
- Track and communicate contract billing status to key stakeholders.
Requirements:
- Bachelor's Degree in Business, Operations, Finance, or related field, and operations, program management, or process management work experience.
- Business-level fluency in English and Spanish.
Preferred Qualifications:
- Business-level fluency in French.
- Experience in a customer service environment in a large, matrixed multinational company.
- Experience with Microsoft licensing concepts and complex proposal evaluation.
-
Customer Service Operations Specialist
hace 10 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoThis is a full-time, seasonal position based in Costa Rica. The Vendor Chargeback Dispute Management team in Costa Rica is seeking a back-office Support Operations Specialist.Job OverviewThe Support Operations Specialist will be part of the Defect Prevention and Reconciliation (DP&R) team under NASCO (North America Supply Chain Operations), supporting...
-
Operations Support Specialist
hace 5 días
San José, San José, Costa Rica Wns Global Services A tiempo completoAbout Wns Global ServicesWe are a dynamic organization dedicated to delivering exceptional customer experiences. Our team is passionate about providing innovative solutions that drive business growth.Job DescriptionThe Operations Support Specialist plays a vital role in our Service Desk, responsible for delivering best-in-class customer service. This...
-
Customer Operations Support Specialist
hace 3 semanas
San José, San José, Costa Rica Exodus A tiempo completoAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our Customer Operations team as a Customer Operations Support Specialist. As part of our team, you will play a crucial role in ensuring seamless customer experiences from post-booking to pre-travel.ResponsibilitiesGenerate and review customer documentation, including...
-
Customer Support Specialist
hace 2 semanas
San José, San José, Costa Rica Igp Operations Ltd A tiempo completoAbout Us:We at iGaming Platform strive to create a positive and supportive work environment where our team members can grow and thrive. Our high-energy atmosphere is built on a foundation of collaboration, empathy, and a commitment to excellence. We encourage our team to take ownership of their work and to seek out challenges as opportunities for growth and...
-
Customer Service Specialist for RMA Operations
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completoRMA Operations OverviewWe are seeking an experienced Customer Service Specialist for RMA Operations to join our team at Emerson Process Management.Key Responsibilities:Review customer specifications, verifying model numbers and offering alternative solutions when required.Directly provide customers with evaluations of RMA based on RMA evaluation reports,...
-
Customer Support Specialist
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completoJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Convera. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesResolve client queries and issues in a timely and professional mannerUtilize business and product...
-
Fintech Regulatory Compliance Specialist
hace 7 días
San José, San José, Costa Rica Svc Operations A tiempo completoJob DescriptionWe are seeking a highly skilled and motivated Fintech Regulatory Compliance Specialist to lead our regulatory compliance efforts and obtain the required authorizations and licenses for our projects in Costa Rica.Company OverviewSVC Operations is a dynamic and innovative fintech organization that is revolutionizing the financial services...
-
Support Operations Specialist
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Support Operations SpecialistThis is a full-time, permanent position based in Costa Rica, offering a unique opportunity to work in a dynamic and fast-paced environment. As a Support Operations Specialist, you will be responsible for managing vendor chargeback disputes, ensuring accurate and timely resolutions, and providing exceptional customer...
-
Content Policy Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are looking for a highly motivated Content Policy Operations Specialist to help protect our customers against content-related risks, and drive projects to improve efficiency.Key Responsibilities- Conduct manual reviews of global content policy compliance operations.- Make high judgement decisions on compliance actions.- Drive projects that...
-
Customer Service Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoSupport Operations Specialist Job DescriptionThis is a non-remote, full-time, seasonal (11 months) hourly position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica...
-
Support Operations Specialist
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Support Operations SpecialistThis is a full-time, permanent position based in Costa Rica, offering a unique opportunity to work in a dynamic and collaborative environment. As a Support Operations Specialist, you will be responsible for managing vendor chargeback disputes, ensuring accurate and timely resolution, and improving internal processes to...
-
Policy Compliance Operations Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionAmazon Support Services Costa Rica Srl is seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team to protect customers from copyright infringing content and demonstrate high judgement on account enforcement.About the RoleWe are looking for a highly motivated Content Policy Operations...
-
Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Syniverse A tiempo completoJob SummaryJoin Syniverse, the world's most connected company, as an Operations Specialist. We develop technology that enables intelligent cars to safely react to traffic changes and keep devices online wherever they go.About the RoleWe're looking for an expert in technical support to join our team. Your responsibilities will include:Identifying, analyzing,...
-
Customer Lifecycle Operations Specialist
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoOverviewMicrosoft Business Operations is driving innovation and excellence across the globe, and we're looking for a talented Program Manager for Global Tele Sales to join our team!We're the ones making doing business with Microsoft easy, and we're committed to delivering exceptional customer experiences. As a Program Manager for Global Tele Sales, you'll...
-
Support Operations Specialist
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Support Operations SpecialistThis is a non-remote, full-time, seasonal (11 months) hourly position based in Costa Rica and does not offer relocation benefits. To be eligible for consideration, job applicants must be located and legally authorized to work in Costa Rica.The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica is seeking a...
-
Support Operations Specialist
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Support Operations SpecialistThis is a full-time, permanent position based in Costa Rica, requiring relocation to the country. The selected candidate must be legally authorized to work in Costa Rica to be eligible for consideration.About the RoleThe Vendor Chargeback Dispute Management team in Costa Rica is seeking a Support Operations Specialist...
-
Customer Success Specialist
hace 2 semanas
San José, San José, Costa Rica Kuehne+Nagel A tiempo completoYou are the key to delivering exceptional customer experiences and driving operational excellence within Kuehne+Nagel's CCL. As a Customer Service Specialist, you will serve as the primary point of contact for our pharmaceutical and healthcare clients, providing support and solutions to their logistics needs.Key responsibilities include:Implementing new...
-
Credit Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Monifai A tiempo completo**Job Summary**We are seeking a highly skilled Credit Operations Specialist to support our front office functionality and smooth operations for our site in Costa Rica. As a member of the back office team, you will be tasked with aiding in the administrative and managerial aspects of our staff in the front office.**Key Responsibilities**• Oversee the...
-
Support Operations Specialist
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Support Operations SpecialistThis is a full-time, permanent position based in Costa Rica, offering a unique opportunity to work in a trilingual environment. As a Support Operations Specialist, you will be responsible for investigating and resolving vendor chargeback disputes, ensuring a balanced resolution between Amazon's policies and the...
-
Service Operations Specialist
hace 5 días
San José, San José, Costa Rica Tui A tiempo completoAt TUI Musement, we are seeking a highly skilled Service Operations Specialist to join our global team in San Jose, Costa Rica.The ideal candidate will have previous experience in administration, supplier and/or customer management, and be fluent in both verbal and written English and Spanish. The ability to use MS Office tools such as Excel, Teams & Outlook...