Customer Service Coordinator

hace 17 horas


San José, San José, Costa Rica Emerson A tiempo completo

**Job Overview**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is perfect for those who enjoy working in a fast-paced environment, providing excellent customer service, and solving problems.

**Salary:** The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications.

**Key Responsibilities:**

  • Provide timely and accurate information to customers regarding pricing, availability, and delivery of products.
  • Assist customers with order placement, maintenance, and inquiries.
  • Support inside sales teams with pricing and availability queries.
  • Attend to basic technical queries from customers.
  • Research and analyze shipping issues, assist with RMA requests, and update corresponding teams.

**Required Skills and Qualifications:**

  • Customer Service Experience: 1-3 years
  • English Level: B1
  • Performance: Successful or above
  • Demonstrated systems and process knowledge
  • Excellent customer support skills
  • Multitasking skill in a fast-paced environment
  • Strong communication and comprehension skills
  • Ability to work well under pressure
  • Accurate in delivering outputs

**Benefits:**

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

**Working at Emerson:**

At Emerson, we value our employees' contributions and offer a collaborative and supportive work environment.



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