Corporate Housing Program Coordinator

hace 1 mes


San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo
Job Title: Guest Reservations Coordinator

Dwellworks Costa Rica Ltd is seeking a skilled Guest Reservations Coordinator to join our Corporate Housing team in Costa Rica.

Key Responsibilities:
  • Manage corporate housing programs for clients, ensuring exceptional customer experience.
  • Specialize in either Reservations or Post-booking/Guest services, with opportunities for short-term cover in the other specialty.
  • Process requests for housing, provide options, and confirm final choices.
  • Provide file-level client and guest service, including paperwork, queries, and invoicing.
  • Collaborate with Sales and Operations to resolve service escalations and promote future business.
Requirements:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet SLA compliance.
  • Proficiency in relevant systems and software.
  • Strong relationship-building skills for internal and external customers.


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