Executive Housing Director

hace 1 mes


San José, San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo

About Dwellworks Costa Rica Ltd

We are a dynamic company dedicated to delivering exceptional corporate housing solutions. Our team is passionate about providing top-notch service to our clients, and we're looking for a skilled professional to join us in this mission.

Job Summary

We are seeking an Executive Housing Director to manage our corporate housing programs for clients in Costa Rica. As a key member of our team, you will specialize in either Reservations or Post-booking/Guest services and be trained to cover the other area. Your primary focus will be on delivering an exceptional customer experience, driving lead conversion, ensuring Service Level Agreement (SLA) compliance, and maintaining accuracy in all aspects of your work.

Reservations Specialist Responsibilities

  • You will manage a caseload of client requests, taking ownership of the customer experience from initiation through the reservation process.
  • Liaise between clients and internal/external providers via various systems to ensure seamless communication and resolution of issues.
  • Perform needs assessments to present clients with suitable housing options that meet their requirements.
  • Ensure adherence to SLAs and optimize reporting capabilities using relevant systems.
  • Partner with Sales and Operations teams to resolve service escalations and build effective relationships with internal and external customers.
  • Assist in training and coaching new hires and contribute to identifying opportunities for process improvements and streamlining procedures.

Post-booking/Guest Services Specialist Responsibilities

  • Liaise with the Reservations team to verify correct reservation and contact details.
  • Manage paperwork and system entry related to move-in and move-out procedures.
  • Coordinate pre-arrival calls, resolve move-in issues, and follow up on Intent to Vacate notices to ensure smooth transitions.

Salary Information

The estimated annual salary for this role is $60,000 USD. This figure is based on industry standards and the level of responsibility associated with the position. We offer a comprehensive compensation package that includes benefits and opportunities for growth and development within the company.


  • Senior Culinary Director

    hace 3 semanas


    San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completo

    We are seeking a highly skilled Senior Culinary Director to join our team at D.C. Global Talent Inc.The estimated salary for this position is $3000 gross per month, plus housing and other benefits.Job DescriptionThis is an exceptional opportunity for a talented Chef de Cuisine or Head Chef to take on a leadership role in our kitchen. As the Senior Culinary...


  • San José, San José, Costa Rica Genentech, Inc A tiempo completo

    Unlock Your Potential at GenentechWe are seeking a skilled and experienced Senior Executive Sourcing Director to join our team at Genentech, Inc. This is an exceptional opportunity to shape the future leadership of our organization and contribute to our mission of delivering innovative healthcare solutions.About the RoleThe Senior Executive Sourcing Director...


  • San José, San José, Costa Rica Coca-Cola A tiempo completo

    About the RoleWe are seeking an Executive Director of Revenue Growth to lead our RGM Agenda in the Zone, driving the advancement of RGM projects across the franchise. The successful candidate will champion the deployment of RGM capabilities, introducing core solutions that enhance decision-making processes and deliver insightful performance tracking.Key...

  • Regional Director

    hace 2 meses


    San José, San José, Costa Rica Habitat For Humanity A tiempo completo

    Job Title: Sr. Director - ProgramsAbout the Role:We are seeking an experienced and inspirational leader to serve as Sr. Director - Programs as a part of the Latin America Caribbean (LAC) Area Leadership team. The Sr. Director - Programs will lead the implementation of HFHI LAC Area Office strategic frameworks to address the systemic failures that affect...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

        At Now Digital Talent, we are seeking a highly skilled Executive Casino Marketing Operations Director to join our team. This is a dynamic role that requires the ability to analyze and interpret complex data in order to inform marketing strategies.    Key Responsibilities:Analyzing campaign performance and identifying areas for...


  • San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completo

    About UsD.C. Global Talent Inc. is a dynamic and innovative restaurant group that values creativity and excellence in the culinary world.Job SummaryWe are seeking an experienced Head Chef to lead our kitchen team in delivering exceptional Asian fusion cuisine to our discerning customers.ResponsibilitiesCollaborate with our Executive Chef to develop and...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    **Overview of WNS Global Services**WNS Global Services is a leading Business Process Management (BPM) company that delivers operational excellence to its global clients across various industries. With a strong presence in 400+ client locations, WNS offers end-to-end BPM solutions that drive agility and excellence into their business processes. **Salary...


  • San José, San José, Costa Rica Assistant Launch A tiempo completo

    Company Overview:At Assistant Launch, we're shaping the future of AI-driven services. As a key member of our team, you'll be responsible for driving client success and growth in a rapidly expanding market.Salary: $120,000 - $180,000 per annum, depending on experienceJob Description:The Strategic Client Partnership Director will lead teams of Executive...


  • San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completo

    About UsAt D.C. Global Talent Inc., we're passionate about creating exceptional pastry experiences that delight our customers. We're seeking a skilled Senior Pastry Artisan Director to lead our pastry team and drive culinary excellence.Job DescriptionWe're looking for a seasoned pastry professional with expertise in chocolate, artisanal bread, and pastry...

  • Sales Director

    hace 4 semanas


    San José, San José, Costa Rica Aleph Holding A tiempo completo

    Aleph Holding represents the world's leading digital platforms in 115+ markets, across new and existing geographies. Our mission is to empower advertisers to take full advantage of advertising capabilities without limits.Job DescriptionWe are seeking an experienced Sales Director who will lead our sales team and develop strong partnerships with key clients...


  • San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completo

    We are seeking a highly skilled Sous Chef to join our culinary team at D.C. Global Talent Inc. in Costa Rica.This role involves overseeing a team and managing a Mediterranean-themed restaurant operating from 11 am to 10 pm, serving breakfast, lunch, and dinner. The restaurant accommodates 100 covers per service, with 60 for dinner.Key...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking an experienced Sales Leadership Director to lead our Supply Chain Solutions team in San Jose, CA. As a key member of our leadership team, you will be responsible for developing and implementing go-to-market strategies to drive business growth.Key Responsibilities:Develop and implement sales strategies for Industrials & Field...


  • San José, San José, Costa Rica Mastercard A tiempo completo

    Job OverviewMastercard is seeking a highly motivated and experienced individual to fill the role of Director Business Development - LAC. As a key member of our global business development team, you will be responsible for driving growth in B2B payments with new customers and deepening our participation in carded commercial POS flows and B2B accounts...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    Company OverviewWe are Now Digital Talent, a forward-thinking organization dedicated to innovation and excellence in the gaming industry.About the RoleWe are seeking an experienced Casino Brand Director to join our team. As a key member of our leadership team, you will play a vital role in shaping our brand strategy and driving business growth.Job...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    We are seeking a seasoned leader to join Crg Solutions as an Enterprise Operations Director. This strategic role requires a professional with exceptional leadership skills, technical expertise, and business acumen.**Estimated Salary Range:** $120,000 - $180,000 per year**Company Overview:Crg Solutions is a dynamic company that provides premium-level service...


  • San José, San José, Costa Rica Intel A tiempo completo

    We are seeking an experienced Senior Engineering Program Director to lead our strategic initiatives in the development of cutting-edge technology products. As a key member of our engineering team, you will be responsible for influencing clients and stakeholders to achieve program objectives.Key Responsibilities:Contribute technical expertise to the...


  • San José, San José, Costa Rica Epex A tiempo completo

    Job OverviewWe are seeking an experienced Travel Division Director Of Operations And to join our team at Epex. This is a fantastic opportunity for individuals with strong leadership skills and passion for the travel industry.About UsAt Epex, we strive to create an exceptional customer experience at every touch point. We believe in empowering our employees to...


  • San José, San José, Costa Rica 360Training A tiempo completo

    About the RoleAs an IT Leadership Director for Business Solutions, you will play a pivotal role in driving business growth and operational excellence at 360Training. This is an exceptional opportunity to lead cross-functional teams and develop innovative solutions that meet the evolving needs of our organization.Job DescriptionWe are seeking a seasoned IT...


  • San José, San José, Costa Rica Auberge Resorts A tiempo completo

    Company Overview">Auberge Resorts LLC is a leader in the ultra-luxury hospitality industry, offering unparalleled experiences at our resorts around the world. We are seeking an exceptional Executive Chef to join our team and lead our culinary operations.">About the Role">We offer a competitive salary of $120,000 - $180,000 per year, depending on experience,...

  • Culinary Leader

    hace 2 meses


    San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completo

    About the Role:D.C. Global Talent Inc. is seeking a highly skilled and experienced Culinary Leader to join our team as a Head Chef. As a key member of our culinary team, you will be responsible for leading our kitchen operations and ensuring the highest standards of Asian fusion cuisine.Key Responsibilities:Collaborate with the Executive Chef to plan and...