Spare Parts Coordinator
hace 2 semanas
**Job Summary:**
We are seeking a highly skilled Spare Parts Coordinator to join our team at Epson America, Inc. This is an exciting opportunity for someone to play a key role in ensuring timely delivery of spare parts to customers.
**Principal Accountabilities:**
- To coordinate with the warehouse for urgent delivery to customers with LFP orders.
- To elaborate billings requested by credit.
- To provide information to customers about the number of parts, substitutions, and models.
- To give daily tracking orders through SAP to release orders manually held.
- To follow up backorders and inform the CSA and/or wholesaler of the date of delivery of the order.
- To request the coordinator to validate the image of the serial number for approval in case of rejected orders.
- To confirm in SAP that equipment is under warranty, request credit VoBo, and request payment cash when the client has no credit.
- To prepare month-end reports of the sale of spare parts.
**Requirements:**
B - Requires some specialist or admin experience (2-5 years)
C - Completion of a program at a community college, technical or commercial school, or equivalent experience (minimum of a 2-year program). Intermediate-Advanced English proficiency required.
**Estimated Salary:** $45,000-$65,000 per year depending on location and experience.
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