Customer Service Professional for E-commerce Operations
hace 2 semanas
A leading US-based online retailer of spare parts is seeking an experienced Customer Support Specialist to provide exceptional customer assistance in the pre-sale and post-sale periods while utilizing our products and services.
Key Responsibilities:
- Determine customer needs and offer support during pre-sale and post-sale periods
- Follow up with customers to ensure their issues are resolved efficiently
- Update internal databases with information about technical issues and valuable discussions with customers
Requirements:
- Fluent English communication skills, both verbal and written
- Excellent knowledge of grammar, spelling, and punctuation
- Strong communication and problem-solving skills
- Previous experience as a Customer Support Specialist or similar role
- Patient approach when handling challenging cases
- Familiarity with the e-commerce industry is a plus
Benefits:
- 100% remote work arrangement (home office setup required)
- Flexible schedule within UTC-6 time zone, covering 7 AM to 12 PM hours
Job Details:
- Contract type: Contract
- Contract duration: 12 months
- Estimated salary: $600,000 - $1,000,000 per month
Preferred Qualifications:
- Minimum 1 year of customer service experience (desired)
Languages:
- English (required)
-
Financial Services Professional for E-Commerce CFO
hace 3 semanas
San José, San José, Costa Rica Remotivate Llc A tiempo completoJob OverviewWe are seeking an experienced Accountant to join our team at Remotivate Llc. As a Financial Services Professional, you will be responsible for providing timely and accurate accounting services to our clients in the e-commerce industry.
-
Customer Success Manager
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoThe Amazon Support Services Costa Rica Srl seeks a Customer Success Manager to drive business growth for influential Selling Partners on the Amazon platform. This role requires a high level of service, operational standards, and strategic joint business planning. The ideal candidate will be the face of Amazon to key Selling Partners, owning their...
-
Customer Service Operations Specialist
hace 4 semanas
San José, San José, Costa Rica Emerson A tiempo completoDrive Customer Satisfaction as a Customer Service Operations SpecialistAt Emerson, we're seeking an experienced professional to fill the role of Customer Service Operations Specialist. This exciting opportunity will challenge you to drive customer satisfaction by delivering exceptional order fulfillment and account management services.About the...
-
Professional Service Operations Specialist
hace 23 horas
San José, San José, Costa Rica Mondelez International A tiempo completoJob OverviewWe are seeking a highly skilled Professional Service Operations Specialist to join our Global Business Services team at Mondelez International.About the RoleThis is an exciting opportunity for a motivated and experienced professional to drive process standardization and simplification, ensuring impeccable service operations and exceptional...
-
San José, San José, Costa Rica Alquimia Analytica A tiempo completoCompany Overview:">At Alquimia Analytica, we strive to provide innovative solutions that meet the ever-changing needs of our clients.">Job Summary:">We are seeking a highly skilled Salesforce Commerce Cloud Developer to join our team. The ideal candidate will have extensive experience in developing e-commerce solutions using Salesforce Commerce Cloud.">Key...
-
Customer Service Operations Specialist
hace 2 meses
San José, San José, Costa Rica Teleperformance A tiempo completoIn our Customer Service Operations team, we are looking for a Live Events Monitoring and Support Professional to join our team. As a key member of our team, you will be responsible for monitoring live broadcasts, including live events such as sports and awards shows, as well as syndicated programs lacking over-the-top rights. You will use various web-based...
-
Amazon Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAs an Amazon Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing top-notch support to Amazon sellers. Located in San Jose, Costa Rica, this position offers the opportunity to work with a dynamic team that is passionate about delivering exceptional service.About the JobWe are seeking a highly motivated...
-
Customer Service Nz Professional
hace 2 meses
San José, San José, Costa Rica Convera A tiempo completoCustomer Service AssociateAre you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Associate to join our team at Convera. As the largest non-bank B2B cross-border payments company in the world, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money...
-
Customer Service Specialist for RMA Operations
hace 2 meses
San José, San José, Costa Rica Emerson A tiempo completoRMA Operations OverviewWe are seeking an experienced Customer Service Specialist for RMA Operations to join our team at Emerson Process Management.Key Responsibilities:Review customer specifications, verifying model numbers and offering alternative solutions when required.Directly provide customers with evaluations of RMA based on RMA evaluation reports,...
-
Customer Service Representative
hace 23 horas
San José, San José, Costa Rica Igp Operations Ltd A tiempo completoAbout Us:We are a dynamic and growing iGaming Platform, driven by a positive attitude and a high-energy atmosphere. We foster a culture of continuous growth and learning, where every individual is encouraged to take the lead and set examples. Our commitment to excellence is evident in everything we do, as we strive to create a welcoming and rewarding...
-
Operations Associate
hace 2 meses
San José, San José, Costa Rica Wns Global Services A tiempo completo**About the Role**WNS Global Services is seeking a highly skilled Operations Associate to join our team. As an Operations Associate, you will be responsible for providing exceptional customer service and support to clients across various industries.**Key Responsibilities**- Provide customer service support for credit line amounts, requests for increase, and...
-
Talent Acquisition Specialist for iGaming Growth
hace 2 meses
San José, San José, Costa Rica First Class Customer Service A tiempo completoWe are seeking a dedicated Affiliate Manager to join our team and contribute to the growth of our iGaming operations. With a competitive salary ranging from $80,000 to $120,000 per year, depending on experience, this role offers exciting opportunities for career advancement and professional development.About the RoleThis position involves recruiting...
-
Customer Service Operations Specialist
hace 1 mes
San José, San José, Costa Rica Td Synnex A tiempo completo**Job Overview**We are seeking a skilled Customer Service Representative to join our team at Td Synnex. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.Key Responsibilities:Provide timely and effective...
-
Customer Support Professional
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Professional to join our team at Convera. As a key member of our customer-facing function, you will play a vital role in providing exceptional support to our clients.About the RoleProvide internal support to our sales/operations group and act as a liaison to clients.Handle client transactions,...
-
Customer Service Representative
hace 3 meses
San José, San José, Costa Rica Wns Global Services A tiempo completo**About WNS Global Services**WNS Global Services is a leading Business Process Management (BPM) company that helps clients achieve operational excellence through deep domain expertise and a global delivery network.**Job Description**As a Customer Service Representative - Insurance Operations, you will be responsible for handling inbound calls from customers...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob OverviewWe are seeking a highly skilled and flexible individual to join our customer service team in a high-volume environment.About the RoleThis is a customer-facing position that requires strong prioritization skills, excellent communication abilities, and adaptability. The ideal candidate will have experience in e-commerce and retail, with a strong...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoAt Infotree Global Solutions, we are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through inbound calls.As a Call Center Professional, you will play a critical part in resolving customer inquiries and issues in a timely and professional...
-
Digital Commerce Strategist
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoJob Description:We are seeking a highly motivated Digital Commerce Strategist to join our team at Emerson. As an Ecommerce Specialist, you will play a key role in developing and implementing digital strategies to drive conversions, sales growth, and customer satisfaction.Key Responsibilities:Develop and maintain strong relationships with customers to ensure...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Hultec Group A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a fully bilingual customer service representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns, and ensuring their complete satisfaction with our products and services.Key...
-
Service Center Operations Manager
hace 1 mes
San José, San José, Costa Rica Createch A tiempo completo**About Us**Createch is a leading manufacturer of dental implants, clear aligners, instruments, CADCAM prosthetics, and biomaterials for esthetic dentistry, tooth replacement, and restoration solutions.We empower our employees to drive change and innovation in the industry. Our team spirit encourages diversity and a "can-do" attitude.**Our Mission**:To...