Customer Service Operations Specialist
hace 2 semanas
**Job Overview**
We are seeking a skilled Customer Service Representative to join our team at Td Synnex. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.
Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and other channels.
- Resolve customer complaints and issues in a professional and courteous manner.
- Document all customer interactions and update records accordingly.
- Collaborate with internal teams to resolve complex customer issues.
- Meet or exceed productivity and quality standards.
Requirements:
- Bachelor's degree or equivalent experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic knowledge of computer software and systems.
- Fluency in English and Spanish (or other languages as required).
Benefits:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
About Us:
Td Synnex is a leading provider of IT services and solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
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