Customer Service Operations Representative
hace 3 semanas
Job Overview:
The Customer Service Operations Representative will provide top-notch telephone and email support to customers, resolving simple shipping, credit, returns issues, and entry-level product support in a timely manner.
About the Role:
- Provide exceptional customer service to internal and external customers.
- Create Service Requests and associated tasks for customer calls, emails, faxes, etc.
- Follow up with customers to ensure the best possible experience.
- Identify and escalate issues to the appropriate personnel.
- Perform additional duties as assigned.
- Maintain accurate notes in relevant systems.
Requirements:
- High School Diploma Required
- Able to communicate effectively in English and Spanish
- Basic clerical and data entry skills
- Data entry speed of 60 words per minute
- Ability to work under stress and pressure
- Maintain confidentiality of sensitive information
What We Offer:
- $45,000 - $55,000 per year salary range, depending on location
- Elective benefits tailored to your country
- Opportunities for career growth and professional development
- Diversity, Equity & Inclusion initiatives
- Global networking opportunities
About Us:
TD SYNNEX is a leading provider of technology solutions. We're committed to building a team that represents diverse backgrounds, perspectives, and skills.
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