Benefits Operations Coordinator

hace 4 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
About the Role

We are seeking a Human Resources professional with 6+ months of experience in customer service and confidential environments.

Key Responsibilities:
  • Handle employee benefit issues with external service providers
  • Process new hires, terminations, and transfers for benefit enrollment, changes, and deductions
  • Resolve customer queries and employee matters
  • Work closely with stakeholders to prevent defects
  • Partner with peers in HR and cross-functional teams to drive HR program alignment
  • Take ownership of customer/employee contacts and resolve them with high customer focus
Requirements:
  • 6+ months of human resources experience
  • 6+ months of customer service experience
  • High school or equivalent
  • Experience in confidential environments
  • Proficient in Microsoft Excel, Word, and PeopleSoft

Estimated Salary: $$60,000 - $80,000 per year

As a Benefits Operations Coordinator at Amazon Support Services Costa Rica Srl, you will play a crucial role in handling employee benefit issues, processing hires and terminations, and resolving customer queries. If you have 6+ months of experience in human resources and customer service, we encourage you to apply for this exciting opportunity.



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