Customer Support Specialist
hace 4 días
**Job Summary**
We are seeking a skilled Customer Support Specialist to provide exceptional customer service to our clients.
**Responsibilities**
- Provide timely and accurate information to customers regarding pricing, availability, and delivery.
- Assist customers with order placement, maintenance, and inquiries.
- Support customers with basic shipping issues, including research and analysis.
- Attend to customer concerns, including submitting RMA requests and updating the team.
- Provide inside sales support for pricing and availability.
- Assist customers with basic technical queries.
**Requirements**
- 1-3 years of customer service experience.
- English level: B1.
- Successful or above performance.
- Demonstrated systems and process knowledge.
- Very good customer support skills.
- Ability to work in a fast-paced environment.
- High sense of urgency and comprehension skills.
- Strong written and verbal communication skills.
- Ability to work well under pressure.
- Accurate in delivering outputs.
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