Customer Escalation Resolution Specialist

At Smartsheet, we're seeking a highly skilled Technical Support Escalation Resolution Specialist to join our team. This role is critical in ensuring that escalations are routed to the right places and cataloged and reported to leadership.In this position, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical...

We are looking for a skilled Tier 2 Escalation Specialist to join our Smartsheet Support team. As a member of this team, you will be responsible for resolving complex technical issues and providing expert engagements to our customers.This role requires a highly motivated individual with excellent problem-solving skills, strong communication skills, and the...

At Tek Experts, we're committed to delivering exceptional support services to our premier enterprise customers. Our Critical Situation Management & Escalation Team (CMET) is a key part of this effort, and we're currently seeking a talented Support Escalation Manager to join the team.As a Support Escalation Manager, you'll be responsible for overseeing the...

Why Join Us?Tek Experts offers a unique opportunity to grow your career while making a meaningful impact on our clients' lives. Our collaborative team environment fosters creativity, innovation, and continuous learning. If you're passionate about technology, customer service, and teamwork, we want to hear from you!About the Role:As a Support Specialist,...

About the RoleThe Dispute Resolution Specialist position is an exciting opportunity to work in a dynamic environment where you will be responsible for investigating and resolving vendor chargeback disputes.Key Responsibilities:Investigate and analyze vendor chargeback disputes to ensure accurate responses and processing.Develop and implement process...

About the JobWe are looking for a highly skilled Senior Customer Onboarding Specialist to join our team. As a Senior Customer Onboarding Specialist, you will be responsible for overseeing the customer onboarding process post-sales, focusing on First Active Use, Meaningful Use, and increased Total Active Use.Your key responsibilities will include...

Tek Experts is seeking a highly skilled Technical Support Specialist to join our Critical Situation Management & Escalation Team (CMET). This team is dedicated to delivering exceptional support services to our premier enterprise customers.In this role, you'll be responsible for managing high-severity issues, ensuring quality resolutions, and providing...

BenefitsAs an Account Resolution Specialist, you will be part of a dynamic team that provides business value to clients worldwide. You will handle inbound calls from customers/agents to resolve queries on their accounts and provide excellent customer service on queries related to processing insurance policy-related transactions. You will also be responsible...

Overview:We're seeking a highly skilled Support Specialist to provide exceptional customer service while managing high-severity issues. As an Escalation Resolution Expert, you'll communicate proactively with customers and ensure a positive support experience at all levels of the support structure.You'll act as a liaison between end-user customers and our...

Job Description:Crg Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of contact for customers with technical issues related to Big Data and Analytics solutions.Responsibilities:Provide advanced technical support to diverse audiences including IT...

About the TeamIn Amazon Support Services Costa Rica Srl, we empower businesses selling through our platform to reach global consumers. Our goal is to resolve issues efficiently, ensuring seamless operations.Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a key resolution point, you will diagnose technical,...

The Customer Care Specialist maximizes the value of HR Services and Operations by providing world class support for HR services, conducting research and resolution on complex program and policy inquiries, helping solve personnel concerns, processing key on demand data, such as Verification of employment letters and specific reports, for active and former...

At Tek Experts, we're on the lookout for a talented Customer Service Representative to join our Critical Situation Management & Escalation Team (CMET).This team is responsible for delivering world-class management of critical situations for premier enterprise customers. As a Customer Service Representative, you'll be at the forefront of coordinating and...

Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.We are passionate about empowering high...

About the RoleWe are seeking a highly skilled Cybersecurity Threat Detection Specialist to join our team at Arkose Labs. As a key member of our customer support and escalation team, you will be responsible for analyzing web traffic, detecting attack patterns, and preventing fraud attacks across various industries.Key Responsibilities:Analyze web traffic and...

**Job Requirements for Customer Acquisition Specialist**:**Commitment to Training**: Applicants must be willing to participate in our comprehensive training program designed to equip them with the necessary tools for success.Join Prime Choice Funding as a Customer Acquisition Specialist and take the first step towards a rewarding career path with ample...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

**Job Description**We are seeking a skilled Customer Order Specialist to join our team at Nitel. In this role, you will be responsible for coordinating and managing customer orders, ensuring timely and efficient processing.About the PositionAs a Customer Order Specialist, you will work closely with customers, sales agents, and carriers to process orders,...

A leading US based online retailer of spare parts is looking for a Customer Support Specialist to assist our customers in pre-sale and post sale periods while using our products and services.**Responcibilities**- Identify customer needs and help customers in pre-sale and post-sale periods- Follow up with customers to ensure their issues are resolved- Update...

Our TeamAt WNS Costa Rica, we are a fully functional and scalable delivery center serving various industries including Retail and Consumer Packaged Goods, and Insurance. Our strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population make us an attractive location...