Customer Suport Specialist

hace 3 semanas


San José, San José, Costa Rica Scalelab Inc A tiempo completo

A leading US based online retailer of spare parts is looking for a Customer Support Specialist to assist our customers in pre-sale and post sale periods while using our products and services.
**Responcibilities**
- Identify customer needs and help customers in pre-sale and post-sale periods
- Follow up with customers to ensure their issues are resolved
- Update our internal databases with information about technical issues and useful discussions with customers
**Requirements**:

- Excellent English both verbal and writing is a requirement
- Excellent knowledge of correct spelling, grammar and punctuation
- Excellent communication and problem-solving skills
- Experience as a Customer Support Specialist or similar CS role
- Patience when handling tough cases
- Familiarity with our industry is a plus
**Conditions**
- 100% Remote work (home office, need PC and Internet)
- Work in a time zone UTC-6 according to the set schedule (cover the period from 7 AM to 00 PM)

**Job Type**: Contract
Contract length: 12 months

Pay: ¢500,000.00 - ¢800,000.00 per month

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- English (required)



  • San José, San José, Costa Rica Prime Choice Funding, Inc. A tiempo completo

    **Job Requirements for Customer Acquisition Specialist**:**Commitment to Training**: Applicants must be willing to participate in our comprehensive training program designed to equip them with the necessary tools for success.Join Prime Choice Funding as a Customer Acquisition Specialist and take the first step towards a rewarding career path with ample...

  • Customer Order Specialist

    hace 2 semanas


    San José, San José, Costa Rica Nitel A tiempo completo

    **Job Description**We are seeking a skilled Customer Order Specialist to join our team at Nitel. In this role, you will be responsible for coordinating and managing customer orders, ensuring timely and efficient processing.About the PositionAs a Customer Order Specialist, you will work closely with customers, sales agents, and carriers to process orders,...


  • San José, San José, Costa Rica Tibco A tiempo completo

    About the JobWe are looking for a highly skilled Senior Customer Onboarding Specialist to join our team. As a Senior Customer Onboarding Specialist, you will be responsible for overseeing the customer onboarding process post-sales, focusing on First Active Use, Meaningful Use, and increased Total Active Use.Your key responsibilities will include...


  • San José, San José, Costa Rica Europe Express A tiempo completo

    Company OverviewEurope Express has two sister brands: Europe Express and YMT Vacations. Together, they provide decades of experience in custom independent and group travel for North American travelers throughout Europe and other popular destinations around the world.Job SummaryWe are seeking a Customer Support Specialist to act as the first point of contact...


  • San José, San José, Costa Rica The Coca-Cola Company A tiempo completo

    **Key Responsibilities**Ensuring proper understanding of employee's needs or concerns, communicating with professionalism while building a trust relationship to become the first and main point of contact for the employees- Conducting appropriate research and analysis according to each request Determine and provide accurate first contact resolution and key on...


  • San José, San José, Costa Rica Dsv A tiempo completo

    Puesto: Customer Services SpecialistMarítimo-TerrestreDeseable:- Estudiante de Administración Aduanera, Comercio Internacional o similar- Ingles intermedio - avanzadoCaracterísticas y Habilidades:- Habilidades en comunicación- Servicio al cliente- Trabajo en equipo- Trabajo bajo presión- Flexibilidad de horario ( atención de urgencias y necesidades...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care.**Motivated by our values: Purpose driven, globally minded,...


  • San José, San José, Costa Rica Tibco A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer success organization, you will be responsible for ensuring the successful adoption and retention of our customers.The primary goal of this role is to ensure customer success by building strong relationships with our customers and...


  • San José, San José, Costa Rica Johnson Controls A tiempo completo

    Job DescriptionWe are seeking a Customer Support Specialist to join our team at Johnson Controls. As a key member of our Order Desk, you will play a crucial role in ensuring seamless customer satisfaction.The ideal candidate will possess strong written and verbal communication skills, with the ability to effectively track and monitor requests initiated from...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    **Job Overview**We are seeking a skilled Customer Collaboration Specialist to join our team at Mondelez International. This role will be responsible for improving value and service to customers, as well as optimizing supply chain efficiency.**Key Responsibilities**Manage customer portfolios and handle escalations for complaints and disputesWork with the...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Emerson. As a key member of our Service Desk, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved efficiently and effectively.ResponsibilitiesMaintain accurate records of customer interactions and troubleshoot...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the TeamIn Amazon Support Services Costa Rica Srl, we empower businesses selling through our platform to reach global consumers. Our goal is to resolve issues efficiently, ensuring seamless operations.Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a key resolution point, you will diagnose technical,...


  • San José, San José, Costa Rica Arxada A tiempo completo

    Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.We are passionate about empowering high...


  • San José, San José, Costa Rica Western Union A tiempo completo

    We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe.As a Senior Specialist, Customer Care, you will be part of the Global Partner Digital Support responsible for escalated cases to provide resolution on complex scenarios.Key...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview**We are seeking a highly skilled Customer Support Specialist to join our team at Emerson. The ideal candidate will possess excellent customer service skills, be able to work in a fast-paced environment, and have a strong ability to problem-solve.Main Responsibilities:Provide top-notch customer support to our valued clientsReview and edit...


  • San José, San José, Costa Rica Tech Firefly A tiempo completo

    Job OverviewTech Firefly is seeking a skilled Customer Service Specialist to join our team. As a key member of our customer support department, you will play a crucial role in providing exceptional service to our clients.


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...


  • San José, San José, Costa Rica Zscaler A tiempo completo

    Zscaler is a SaaS company that operates in a high-growth market, leveraging the Annual Recurring Revenue (ARR) model to fuel its expansion.We offer a fun, collaborative, and passionate work environment where you will have the opportunity to work on cutting-edge technologies and architectures.As a Customer Success Specialist at Zscaler, you will be...


  • San José, San José, Costa Rica Cloudera A tiempo completo

    Business Area:Support**Job Description**:We (the Customer Interaction Specialist team) are looking for an individual with great communication, listening and customer service skills who has a passion for making our customers journey successful.You will join a team of highly skilled engineers who are responsible for delivering Cloudera's support services.Our...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At Amzn Support Srvcs Costa Rica, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Selling Partner Support team, you will be the primary interface between Amazon and our global partners.We obsess over providing world-class support, technical assistance, and account management services to our customers. Our...