Customer Collaboration Specialist
hace 2 semanas
**Job Overview**
We are seeking a skilled Customer Collaboration Specialist to join our team at Mondelez International. This role will be responsible for improving value and service to customers, as well as optimizing supply chain efficiency.
**Key Responsibilities**
- Manage customer portfolios and handle escalations for complaints and disputes
- Work with the order fulfillment team to report on KPIs and drive decision making internally and with customers
- Develop collaborative relationships cross-functionally and with customers to achieve business objectives
**Requirements**
- 2-3 years of experience in customer collaboration or a related field
- Advanced English language skills
- Advanced Excel skills
- SAP knowledge is required
**Benefits**
Mondelez International offers a competitive salary and benefits package, as well as opportunities for career growth and development.
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