Business Development Manager

hace 10 horas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

At Amazon Support Services Costa Rica Srl - B20, we are seeking a highly skilled Business Development Manager to join our team. As an Account Manager, you will play a crucial role in shaping and executing plans for onboarding new vendors for Amazon Mexico at the 1P division.

About the Role

  • You will provide professional support to vendors in the operational aspects of their business with Amazon, conducting root cause analysis of issues and identifying opportunities that impact the vendor's progress.
  • Please note that you will be expected to work on transactional but essential activities and have a hands-on approach.

Key Responsibilities

  1. Identify relevant points of contact (POCs) for the approved brands, as designated by leadership, to present the program to become a 1P vendor at Amazon.
  2. FOLLOWING THE GUIDELINES ESTABLISHED BY AMAZON MEXICO, PRESENT THE VENDORS WITH THE CONDITIONS UNDER WHICH THE COMMERCIAL RELATIONSHIP WILL OPERATE.
  3. Address inquiries and technical issues during the onboarding process for brands/vendors, including but not limited to activities such as brand registry, catalog creation, setting up logistic accounts, and managing invoicing.
  4. Ensure that the ASINs that have been identified as HS are added to the catalogs of the vendors they are onboarding, to meet the team's annual goal.
  5. Inform the vendor of all the complementary programs and services that Amazon Mexico offers so that the vendors have an optimal operation.

About the Team

  • Inclusive team culture
  • We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment.
  • We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Requirements

  • Experience analyzing key open issues and resolution metrics for each of the managed accounts.
  • Experience in relationship management within technology, start-ups, or SaaS Platforms.

We Care About Your Career Growth

We strive to assign projects based on what will help each team member develop into a better-rounded professional. Our team is dedicated to supporting new members, and we care about your career growth.



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