IT Support Specialist

hace 1 día


San Francisco, Heredia, Costa Rica Ibm A tiempo completo
About IBM

As a leader in the technology and consulting industry, IBM is committed to innovation and progress. With a rich history dating back to 1911, we have been at the forefront of various technological advancements, including artificial intelligence, quantum computing, and blockchain.

We pride ourselves on our ability to adapt and evolve with the ever-changing landscape of technology. Our team is dedicated to creating a diverse and inclusive environment where everyone can thrive.

At IBM, we believe in empowering our employees to be their best selves. We offer a range of opportunities for growth and development, from training programs to mentorship initiatives.

Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team. As a Technical Support Professional, you will be responsible for providing exceptional customer service and technical support to our clients.

You will work closely with our customers to understand their needs and provide tailored solutions to meet their requirements. Your excellent communication skills and problem-solving abilities will be essential in resolving complex technical issues.

Key Responsibilities
  • Provide technical support to clients via phone, email, or chat
  • Analyze and resolve complex technical issues
  • Develop and maintain strong relationships with clients
  • Stay up-to-date with the latest technology trends and developments
Requirements

To be successful in this role, you will need:

  • A relevant university degree in Information Technology or Computer Science
  • Proficiency in Java, C, or C++ programming languages
  • Experience with Linux or UNIX Systems Administration and Network Administration
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Preferred Qualifications

We welcome applicants with experience in:

  • Linux, RedHat, or Database certifications
  • Programming skills in SQL, Unix shell scripting, or Windows batch scripting
  • Virtualization technologies, Containers, and Kubernetes
Why Join IBM?

At IBM, we offer a dynamic and inclusive work environment that values diversity and promotes growth. We are committed to creating a workplace where everyone can thrive and reach their full potential.

Join us and be part of a team that is shaping the future of technology and innovation.



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