HR Administrative Support Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Join Experian, the world's leading global information services company, as an HR Administrative Support Specialist.

We empower consumers and our clients to manage their data with confidence. Our team of 22,000 people operates across 44 countries, investing in new technologies, talented individuals, and innovation to help all our clients maximize every opportunity.

The ideal candidate will work closely with the HR Director and Generalists, leaders, and all Experian colleagues to deliver a great service experience and ensure everyone understands how to proceed according to HR policies, procedures, and internal guidelines.

This role provides advice on a range of HR policy and process matters, delivering operational support services to clients, HR Generalists, and colleagues within the HR team. The successful candidate will play a pivotal role in assisting the HR team in managing high-volume HR operational activities to deliver quality HR services throughout the HR Service Center.

Responsibilities include:

  • Providing advice and guidance for all employees on all operational HR matters and HR/payroll requests
  • Supporting clients in using systems, internal channels, and processes to guide them on HR and payroll policies and procedures
  • Generating and controlling payroll procedures, manuals & guidelines for employees and team leads
  • Working with HRIS and HR Service Center to ensure all incidences are accurate and properly managed
  • Supporting payroll team and HR in current benefits maintenance
  • Generating monthly HR metrics, monthly attrition index control, CR GDC dashboard, compensation and benchmarks, and Payroll monthly reports
  • Supporting the team on HR analytics and Payroll reports

We offer a competitive salary of $50,000 - $70,000 per year, depending on experience, plus benefits including medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Qualifications include:

  • Advanced student of bachelor's degree in HR, Administration or career-related field
  • At least 2 years of experience in similar positions as HR officer or administrative executive assistant
  • Previous experience working on HR or payroll functions, HR and operational efficiency projects will be a plus
  • Advanced verbal and writing English skills
  • Advanced computational skills and proficiency in Microsoft Office
  • Analytical skills, attention to detail, well-organized person, communication skills, and multitasking ability

Please note that the salary range is an estimate based on the title, job description, and location.



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