HR Operations Support Specialist
hace 1 mes
Citi is an equal opportunity and affirmative action employer. We invite all qualified interested applicants to apply for career opportunities.
The estimated salary range for this position is between $70,000 - $100,000 per year, depending on location and experience.
Job DescriptionAs an HR Operations Support Specialist, you will provide day-to-day operations support in alignment with Citi's operations support infrastructure and processes. Your primary responsibilities will include:
- Serving as the liaison between operations staff, relationship managers, project managers, custodians, and clients
- Providing regular status updates for all project participants and creating presentations for steering committee updates
- Working with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
You will also be responsible for recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines. Additionally, you will create and facilitate training sessions, webcast demos, and write User Acceptance Test scripts and business scenarios against specified requirements.
In this role, you will work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices. You will fulfill the clients' necessities while providing an exceptional client experience.
Required Skills and QualificationsTo be successful in this role, you will need:
- Previous relevant experience preferred
- Proficient in Microsoft Office
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Intermediate / High English level (writing and spoken)
- Experience in customer service
- Knowledge in Workday (desirable)
- Knowledge in HR
Citi offers a competitive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off.
OthersCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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