HR Support Specialist
hace 3 días
The Auxis team is looking for a skilled HR Support Specialist to join our team. As an HR Support Specialist, you will be responsible for providing top-notch customer service support to BAT employees with their HHRR inquiries and needs.
About the Role:
This is a full-time position that requires a high level of professionalism, excellent communication skills, and a strong ability to work well under pressure. You will be working as part of a project team, providing support to the HR Help Desk Team Lead, and serving as a customer interface for trouble calls.
Main Responsibilities:
- Handle inbound calls and tickets from BAT users
- Work with Support Areas to resolve user inquiries
- Collaborate with the HR Help Desk Team Lead to provide exceptional customer service
- Assist with process improvements to enhance account success
- Support with continued improvement initiatives
Requirements:
- English-Spanish-Portuguese Language (Oral and writing 90% or higher) (C1 level in English)
- High School Diploma
- Advanced technical studies in Business Administration, Human Resources, Social Sciences or related fields
- Proficient in Excel
- Knowledge in SAP, Cherwell and/or Success Factor (a plus)
- Strong experience in Customer Service
- At least 1 year of experience in Back Office and/or HHRR
- Excellent interpersonal relationships and a positive attitude when working effectively with team members and collaborating with other teams
What We Offer:
- Competitive estimated salary of $55,000 - $65,000 per year, based on location and experience
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive work environment
How to Apply:
Please submit your application, including your resume and cover letter, to be considered for this exciting opportunity. We look forward to hearing from you
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