HR Support Specialist
hace 2 semanas
Citi is seeking an HR Support Specialist to join our Operations team. This role will provide critical support services, including customer inquiries and case management.
Key Responsibilities:
- Support the case inquiry management team with case, live agent, and phone interactions.
- Serve as an instructor for employees on systems and self-service options.
- Fulfill client needs while providing exceptional service.
- Assess risk and ensure compliance with laws and regulations.
Requirements:
- Previous relevant experience preferred.
- Proficient in Microsoft Office.
- Proven organization and time management skills.
- Demonstrated problem-solving and decision-making skills.
- Intermediate/High English level (writing and spoken).
- Experience in customer service.
- Knowledge in Workday and HR.
Compensation and Benefits:
The estimated annual salary for this role is $60,000-$80,000, depending on location and experience. Citi offers a range of benefits, including health insurance, retirement plans, and paid time off.
About Citi:
Citi is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees.
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