HR Operations Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Bayer A tiempo completo

Bayer is a leading company in the industry, and we're seeking a skilled HR Operations Specialist to join our team in Heredia, Costa Rica. This full-time position offers a competitive salary of $45,000 per year.

Job Overview

We're looking for an individual with excellent communication skills to provide HR-related support to our constituents. As an HR Operations Specialist, you'll be responsible for responding to queries via various channels, utilizing knowledge management tools, and documenting inquiries and solutions.

The ideal candidate will have prior experience in Human Resources and/or Customer Service, as well as strong communication skills and a customer service-oriented mindset. They should also be highly reliable, motivated, and willing to learn and adapt to a dynamic work environment.

Key Responsibilities
  • Respond to HR-related queries from constituents via phone, email, web portal, and live chat
  • Utilize knowledge management tools to respond to inquiries, create or update knowledge articles, and conduct content quality reviews
  • Document inquiries and solutions, track frequently asked questions, and provide insights for process or service improvements
Requirements
  • High School Diploma or equivalent
  • Prior experience in Human Resources and/or Customer Service
  • Excellent verbal and written English communication abilities (Must)
What We Offer

We offer a wide range of benefits, including full-time employment contract, development opportunities, and a competitive salary of $45,000 per year. Our company values diversity, equity, and inclusion, and we strive to create an environment where everyone can feel authentic, respected, and equally valued.


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