Executive Escalations Lead
hace 4 días
As an Executive Escalations Lead at Amzn Support Srvcs Costa Rica, you will be part of a high-performing team dedicated to providing world-class customer service.
Key Accountabilities- Drive effective teamwork, communication, collaboration, and commitment across multiple groups.
- Participate in monthly and quarterly business reviews with senior leadership.
- Contribute to the development of policies and procedures to ensure seamless customer experience.
- Minimum 5 years of experience in customer service or a related field.
- Strong analytical and problem-solving skills.
- Ability to adapt to changing priorities and workflows.
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Payroll Escalations Lead
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoWe're seeking a skilled and detail-oriented Payroll Escalations Lead to join our team at Amzn Support Srvcs Costa Rica. In this role, you'll be responsible for leading the investigation and resolution of complex employee pay issues.About the Team:The US Payroll Escalations Team is dedicated to providing exceptional customer service and ensuring that our...
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Payroll Mgr, Us Escalations
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt least 5 years of management experience and must have led small to medium sized teams- Prior experience in US Payroll processing and customer service- Fluency English (spoken and written)- Excellent written and verbal communication skills: Ability communicate and present efficiently to customer, executives and internal/external stakeholders in professional...
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US Payroll Escalations Team Lead
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoRole SummaryThis Senior Payroll Escalations Specialist position is a critical part of our team at Amzn Support Srvcs Costa Rica. The ideal candidate will have a strong background in US Payroll and customer service, excellent communication skills, and a proven track record of driving process improvements.Main ResponsibilitiesInvestigate and document complex...
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Senior Payroll Escalations Specialist
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleThe US Payroll Escalations team is at the forefront of ensuring that the voice of our customers is heard and respected. We handle complex and high-profile employee pay issues that require immediate attention. Our team views each employee contact as an opportunity to learn and drive positive actions to continuously improve on behalf of Amazon...
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Payroll Manager US Escalations Expert
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob OverviewWe are seeking a highly skilled and experienced Payroll Manager to join our US Payroll Escalations team at Amzn Support Srvcs Costa Rica. As a key member of our team, you will be responsible for leading the investigation and resolution of complex payroll issues, collaborating with cross-functional teams, and driving process improvements to...
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Executive Support Specialist
hace 4 días
San José, San José, Costa Rica Jll A tiempo completoRole PurposeThis role is to provide exceptional support to the Global Account Director and five other Global Function Directors for our largest Global client account teams. This is an exciting, varied, and high-profile role within a core part of our JLL business.The ability to anticipate and pre-empt the requirements of the Lead Director is essential. A...
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Customer Success Executive
hace 3 semanas
San José, San José, Costa Rica Cisco Systems A tiempo completoWhat You'll DoThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our largest customers.The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross...
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Security Assurance Lead
hace 4 días
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft's mission is to empower every person and organization on the planet to achieve more. As an Enterprise Threat Mitigation Expert, you will be part of a growth mindset culture that innovates to empower others and collaborates to realize shared goals. Our values of respect, integrity, and accountability create a culture of inclusion where everyone can...
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Global Executive Admin
hace 3 semanas
San José, San José, Costa Rica Jll A tiempo completoAbout JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...
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Pay Services Manager Lead
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob SummaryWe are recruiting for a Pay Services Manager to lead a team of associates in Amzn Support Srvcs Costa Rica. The ideal candidate will have 2+ years of people management experience and excellent communication skills.Key Responsibilities:Lead and develop a team of 15-20 associates and SpecialistsManage the day-to-day operations, including process...
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Strategic Operations Executive
hace 7 días
San José, San José, Costa Rica Betterwho A tiempo completoBetterwho is committed to excellence in serving the real estate industry in the US. We seek a highly skilled Strategic Operations Executive to join our team and drive product fulfillment to new heights.About Our CompanyWe aim to provide top-notch quality and meet deadlines, ensuring our products and services meet the evolving needs of our clients. As a...
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Senior Customer Experience Manager
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany OverviewAmzn Support Srvcs Costa Rica is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients.Job DescriptionWe are seeking an experienced Executive Escalations Lead to join our team in Costa Rica. In this role, you will be responsible for resolving egregious customer issues and creating...
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Project Management Operations Lead
hace 1 día
San José, San José, Costa Rica Splunk A tiempo completoAbout This RoleThis Professional Services Project Coordinator position plays a key role in driving customer success and taking project management abilities to the next level at Splunk. You'll lead customers, partners, and Splunk teams through project implementation using management and technical skills.Main Responsibilities:Responsible for project kickoff...
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San José, San José, Costa Rica Splunk A tiempo completoCompany Overview: At Splunk, we are a leading software company that empowers organizations to turn data into doing. We are seeking a highly skilled Regional Sales Executive to join our team and focus on selling technology software products into Higher Education institutions.Job Description: As a Regional Sales Executive, you will be responsible for...
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Global Customer Relations Director
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleIn this critical position, you will support the team from Costa Rica in resolving serious customer complaints and developing long-term solutions that impact customers globally.ResponsibilitiesDevelop scalable global mechanisms, oversee cross-team and cross-functional projects.Represent D2AS ECR outputs through shared performance measurement and...
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Executive Pastry Chef
hace 2 semanas
San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completo**Job Title: Executive Pastry Chef****Responsibilities**:- **Leadership and Management**:- Lead, inspire, and manage the pastry team, fostering a collaborative and creative work environment.- Conduct regular team meetings to discuss goals, challenges, and new ideas.- Provide training and mentorship to pastry staff members, promoting skill development and...
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Executive Culinary Officer
hace 6 días
San José, San José, Costa Rica D.C. Global Talent Inc. A tiempo completoAbout the RoleWe are seeking an experienced Executive Culinary Officer to lead our culinary team at D.C. Global Talent Inc. As a key member of our team, you will be responsible for driving culinary innovation, managing kitchen staff, and ensuring exceptional customer experiences.Key ResponsibilitiesMenu Development: Create and implement innovative menus that...
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Regional Corporate Account Lead
hace 12 horas
San José, San José, Costa Rica Microsoft A tiempo completoJob Summary:We are seeking an experienced and skilled Regional Corporate Account Lead to join our team. This individual will be responsible for managing the ATU (Sales Managers) and Account Executives communities in Latin America, developing partnerships with customers, and maintaining a breadth and depth of customer relationships.Main...
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HR Lead
hace 6 días
San José, San José, Costa Rica Lonza A tiempo completoLonza, a global leader in life sciences, seeks an HR Services Advisory Lead to drive the operational Service Advisory Team within the Americas region.The successful candidate will be responsible for team management and development, resource planning and allocation, and driving SLA, continuous improvement, and case management compliance. They will also serve...
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Sr Payroll Analyst, Us Payroll
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt least 2 years of experience in US Payroll processes- Previous experience in a customer support function- Fluent English (spoken and written)- Excellent written and verbal communication skills- Ability to communicate and present efficiently to customers, executives and internal/external stakeholders in professional manner- Proficiency with Microsoft Office...