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hace 1 semana
In this critical position, you will support the team from Costa Rica in resolving serious customer complaints and developing long-term solutions that impact customers globally.
Responsibilities- Develop scalable global mechanisms, oversee cross-team and cross-functional projects.
- Represent D2AS ECR outputs through shared performance measurement and reporting.
- Analyze data related to Executive Escalations and Product Safety Escalations.
- Support the vision for the team.
- Excellent leadership and communication skills.
- Able to build strong relationships with stakeholders.
- Proven ability to analyze complex data and make informed decisions.
- Familiarity with process improvement methodologies.
