Customer Success Operations Lead
hace 1 semana
We are looking for a Customer Success Operations Lead to join our team at Auxis. In this role, you will be responsible for managing the creation and accuracy of SOP documentation to ensure delivery of services are consistent. You will also participate in project discussions ensuring proper allocation of staff to balance day-to-day delivery verses project delivery.
The ideal candidate will have a solid background knowledge of network communications equipment and high level design, windows server roles and functions, and database foundational knowledge. They will also have experience working with multiple vendors in a complicated multivendor support environment.
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Customer Success Lead
hace 1 semana
San Francisco, Heredia, Costa Rica Kareo A tiempo completo**Customer Success Lead Opportunity**Kareo is an equal opportunity employer committed to helping our customers succeed. We're seeking a Customer Success Lead to join our team and drive customer success through effective onboarding and implementation strategies.**Responsibilities:**Owning customer success from onboarding to post-implementation...
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Senior Team Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAre you a seasoned leader looking to drive customer success? Do you have a passion for delivering exceptional results and building high-performing teams?As a Sales Team Lead, you will oversee a team of 10-20 agents, providing guidance, support, and coaching to ensure they meet and exceed business targets. Your expertise in managing day-to-day operations,...
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Team Lead, Customer Success
hace 6 días
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoThe Customer Success Team Leader, At Scale is responsible for leading and developing a team of Customer Success Managers to drive revenue retention and growth across business lines in the Americas.Through collaboration with internal partners, the Customer Success Team Leader helps coach the team to develop specialist knowledge and deliver at-scale engagement...
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Customer Success Enablement Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are seeking a highly skilled and experienced Business Operations Manager to join our Customer Success team at Equifax. As a key member of the team, you will be responsible for driving process improvements, managing day-to-day operations, and collaborating with cross-functional teams to achieve business objectives.Key Responsibilities:Manage and coordinate...
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Operations and Success Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAuxis Operations and Success Management">Auxis is a technology company that provides IT operations and customer success management services to businesses worldwide. Our team of experts helps clients optimize their IT infrastructure and improve overall service quality.">Job Description">We are seeking an experienced Operations and Success Manager to join our...
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Business Operations Manager
hace 6 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are looking for a highly motivated and organized Senior Customer Success Coordinator to join our Customer Success team at Equifax. As a key member of the team, you will be responsible for supporting the delivery of customer success initiatives and ensuring seamless execution of projects.Key Responsibilities:Support the launch and enablement of new...
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Senior Customer Success Coordinator
hace 6 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are seeking a results-driven and detail-oriented Customer Success Enablement Specialist to join our Customer Success team at Equifax. As a key member of the team, you will be responsible for driving process improvements, managing day-to-day operations, and collaborating with cross-functional teams to achieve business objectives.Key...
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Strategic Customer Success Manager
hace 17 horas
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoCompany Overview:LSEG is a global financial technology company that creates essential partnerships and open opportunities. We believe in driving financial stability, empowering economies, and enabling customers to create sustainable growth.We are a dynamic organisation of 25,000 people across 70 countries, and we value individuality and diversity in our...
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Customer Service Team Lead
hace 6 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoJob Description">The Customer Service Team Lead will play a critical role in ensuring the success of our customer service operations. This position requires strong leadership and communication skills, as well as the ability to motivate and inspire team members to achieve exceptional results.">Key Responsibilities:">">Supervise team members to ensure that...
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Customer Success Technology Manager
hace 13 horas
San Francisco, Heredia, Costa Rica Tebra A tiempo completo**Tebra Overview**Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. Our mission is to unlock better healthcare by helping independent practices bring modernized care to patients everywhere.We aim to simplify the complexities of healthcare, focusing on what matters most – patient-centered care. As a key...
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Customer Success Leader at Scale
hace 13 horas
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoAbout Us:LSEG is a leading global financial technology company that delivers innovative solutions to clients worldwide.We strive to empower economies and enable customers to create sustainable growth through our various services and products.Job Summary:The Customer Success Team Lead is responsible for leading and developing a team of Customer Success...
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Customer Success Technology Manager
hace 3 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoRole OverviewWe are seeking an experienced system administrator to join our team as a Salesforce Systems Administrator. In this role, you will be responsible for overseeing and administering various customer success technologies, including Salesforce, Gainsight, and NiceInContact. Your primary focus will be on designing, developing, testing, and iterating...
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Customer Success Professional
hace 6 días
San Francisco, Heredia, Costa Rica Wrike Careers Page A tiempo completoAt Wrike, we're seeking a highly skilled CUSTOMER SUCCESS PROFESSIONAL to partner with our customers and help them achieve their business objectives. As a Customer Success Professional, you will be responsible for driving account growth and ensuring customer satisfaction.Key Responsibilities:Develop and execute tailored account plans to drive revenue growth...
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Customer Success Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:A Customer Success Manager (CSM) is a trusted advisor to Auxis' customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management.The CSM provides the necessary client liaison support, and daily technical service delivery, to ensure delivery of world class IT support...
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Customer Success Manager
hace 2 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
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Customer Success Advocate
hace 1 semana
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout This Role:We are seeking a highly skilled Customer Success Advocate to join our team. As a key member of our global organization, you will be responsible for providing technical support and oversight for our Core TSEs. Your primary focus will be on managing and resolving challenging issues, providing technical guidance, and serving as the voice of the...
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Senior Enablement Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoJob Summary: We're looking for a Senior Enablement Manager - Customer Success to lead our onboarding efforts and deliver high-quality training programs to our new hire Customer Success Guides.About the Team: Our Global Learning & Development organization is responsible for developing and deploying global enablement programs at scale. We're a collaborative...
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Customer Success Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**About Us**At ServiceNow, our technology makes the world work for everyone. Our mission is to make a significant difference in people's lives through our innovative software solutions. We're an ambitious team of change makers who drive progress and creativity in everything we do.We move fast because the world can't wait, and our customers rely on us to...
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Customer Success Strategist
hace 4 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Driving Business Success through Project Delivery**Aligntech is a global leader in medical devices that transform smiles and change lives through digital dentistry. We are committed to delivering exceptional results and exceeding customer expectations.We are seeking a seasoned Sr. Service Delivery Specialist to join our team. As a key member of our...
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Associate Customer Success Manager
hace 4 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible.We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...