Content Operations Manager
hace 1 mes
Job Title: Content Operations Manager - International Expansion
About Amazon Support Services Costa Rica Srl:
Amazon is a technology company at its core, and we're passionate about innovation. Our DigiFlex Operations team works with partners to ingest content using both partner-facing and internal technologies, ensuring every search, discovery, and playback interaction with Prime Video (PV) is device-agnostic, defect-free, and results in a high engagement experience for customers.
We are looking for an analytical and results-oriented manager to help shape the future of DigiFlex Operations. This is an exciting time to join as we scale our coverage of international content while maintaining a high bar for timeliness and quality.
About the Role:
This role is expected to work in a highly ambiguous environment with varied internal customers and process channel partners. The successful candidate will coach operations teams to drive efficiency, speed, scale, and quality in processes, communicate strategic initiatives and roadmaps, and proactively identify gaps and opportunities to solve complex problems/escalations.
The ideal candidate will have a proven track record of driving successful programs and team operations, sound business judgment, bias for process improvement, and ability to think strategically and creatively. They will also be able to have fun and inspire fellow Amazonians in their career journey.
Key Responsibilities:
- Develop strategies to meet business goals and improve content coverage, quality, and international expansion.
- Catch operate processes across sites and create mechanisms to sustain improvements within the region.
- Drive efficiency, speed, scale, and quality in processes and communicate strategic initiatives and roadmaps.
- Proactively identify gaps and opportunities to solve complex problems/escalations.
Requirements:
- 3+ years of driving end-to-end delivery, communicating results to senior leadership experience.
- 3+ years of driving process improvements experience.
- Experience building processes, project management, and schedules.
- Experience in content publishing, quality, and data labeling.
- Passionate about video content, online streaming platforms, online business, e-commerce.
- Willingness to work in a fast-paced, challenging environment.
Location: San Jose, H, CRI
Estimated Salary: $80,000 - $100,000 per year
-
Content Operations Manager
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAre you a seasoned professional looking for a new challenge? We are seeking an experienced Content Operations Manager to join our team at Amazon Support Services Costa Rica Srl - B20. This is a unique opportunity to work on a high-profile project, shaping the future of entertainment and media.We are looking for a highly motivated and organized individual to...
-
Content Operations Manager
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon Support Services Costa Rica Srl is seeking an experienced Content Operations Manager to lead our DigiFlex Operations team. This is an exciting opportunity to shape the future of content publishing and quality management for Prime Video.Company OverviewWe are a group of entertainment enthusiasts passionate about ensuring all our customers around the...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we are seeking an experienced Strategic Operations Manager to drive the expansion of our international content offerings. This is an exciting opportunity for a results-driven professional to join our team and contribute to shaping the future of entertainment.We are looking for a highly analytical and strategic...
-
Operations Manager
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoDrive Business Growth as an Operations Manager at Amazon Support Services Costa Rica SrlAbout the Role:We are seeking a highly skilled Operations Manager to lead our content strategy team in Chennai and Costa Rica. As a seasoned team leader, you will be responsible for driving strategy and execution for content coverage, quality, and international...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoTransform the Future of Entertainment with AmazonCome shape the next generation of how and what Amazon customers are watching. As an Operations Manager for DigiFlex team, you will drive strategy and execution for content coverage, quality, and international expansion.We are a dynamic group of entertainment enthusiasts based in Costa Rica, passionate about...
-
Operations Manager, Content Publishing and Quality
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking an experienced Operations Manager to lead our Content Publishing and Quality team. The ideal candidate will have a proven track record of managing large teams and driving process efficiencies in a fast-paced environment.Key ResponsibilitiesManage a team of 20-25 members on tasks associated with content publishing, quality, and data...
-
Content Policy Operations Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are looking for a highly motivated Content Policy Operations Specialist to help protect our customers against content-related risks, and drive projects to improve efficiency.Key Responsibilities- Conduct manual reviews of global content policy compliance operations.- Make high judgement decisions on compliance actions.- Drive projects that...
-
Content Creation Manager
hace 1 semana
San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completoJob SummaryWe are seeking an experienced Content Creation Manager to join our team at Intelliswift Software, Inc. in San Jose, CA 95125. The ideal candidate will have a strong background in production and creative project management, with excellent communication and organizational skills.
-
Content Policy Operations Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica SrlAt Amazon, we are revolutionizing the way people watch movies and TV shows with Prime Video. Our platform offers millions of titles available on-demand across various devices.Job DescriptionWe are seeking an innovative Content Policy Operations Specialist to support our Prime Video Trust & Safety Operations team in...
-
Content Strategist and Knowledge Manager
hace 1 semana
San José, San José, Costa Rica Boston Consulting Group A tiempo completoJob OverviewThe Boston Consulting Group (BCG) is seeking a highly skilled Content Strategist and Knowledge Manager to join our Corporate Finance & Strategy Practice Area. This individual will be responsible for developing and implementing content management strategies, capturing and organizing knowledge assets, and ensuring the highest quality standards in...
-
Digital Content Strategist
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAre you a seasoned content expert looking to drive high-quality, engaging content for multiple channels? We are seeking an accomplished Digital Content Strategist for the Global Scale Services (GSS) Prime Video Team at Amazon Support Services Costa Rica Srl.The ideal candidate will have 3+ years of experience in program or project management, with a strong...
-
Amazon Operations Team Manager
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAt Amazon Support Services Costa Rica SRL, we're seeking a seasoned Operations Manager to drive strategy and execution for our Content Publishing, Quality, and International Expansion teams. This is a unique opportunity to shape the future of our digital media operations and lead highly operational teams.The ideal candidate will have a proven track record of...
-
Operations Manager, Digital Supply Chain
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoJob Summary: We are seeking an experienced Operations Manager to lead our Digital Supply Chain team at Amazon Support Services Costa Rica Srl - B20. As a key member of our organization, you will be responsible for managing a team of 50-100 members and overseeing the publishing, quality, and data labeling processes for our digital media content.Main...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoThe role of Operations Manager involves driving process improvements and operational efficiency within the Amazon Support Services Costa Rica Srl - B20 team. The primary objective is to launch high-potential merchants with competitive offerings on Amazon's marketplace.This position plays a crucial role in enhancing product content across Business Teams...
-
Content Policy Operations Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout UsAmazon Support Services Costa Rica Srl is revolutionizing the way people watch movies and TV shows with Prime Video, offering millions of titles on-demand across various platforms. We're seeking a highly motivated Content Policy Operations Specialist to join our Prime Video Trust & Safety Operations team.Job OverviewThe estimated annual salary for...
-
Intranet Operations Manager
hace 3 días
San José, San José, Costa Rica Splunk A tiempo completoAbout SplunkSplunk is a leading enterprise technology company that empowers organizations to build a safer and more resilient digital world. Our unified security and observability platform helps customers protect their digital systems, ensuring they remain secure and reliable.We pride ourselves on being an amazing career destination, as evident from our...
-
Content Creation Specialist
hace 4 semanas
San José, San José, Costa Rica Ntt Data A tiempo completoAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.Job OverviewWe are seeking an experienced Content Manager to join our team. As a Content Manager, you will play a critical role...
-
Content Manager for North America Books
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAs a Technical Account Manager I, you will lead the seamless ingestion of metadata throughout the digital and physical supply chain from publishers and content providers to end book readers. Our team is responsible for building relationships with book publishers and stakeholders worldwide to drive end-to-end integration of content within Amazon systems.Key...
-
Content Compliance Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team to protect customers from copyright infringing content and demonstrate high judgement on account enforcement.About the RoleThis Content Policy Operations Specialist will be expected to handle day-to-day issues, but will also...
-
Content Operations Specialist, Learning
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoAbout the RoleThe Seller University team is seeking a detail-oriented Program Operations Specialist (L4) to help support content launch and management workflows and enable successful delivery of weekly live trainings for sellers. This role requires collaboration with Seller University stakeholders to own key functions of our content delivery and live...