Content Policy Operations Specialist
hace 15 horas
Amazon Support Services Costa Rica Srl is revolutionizing the way people watch movies and TV shows with Prime Video, offering millions of titles on-demand across various platforms. We're seeking a highly motivated Content Policy Operations Specialist to join our Prime Video Trust & Safety Operations team.
Job OverviewThe estimated annual salary for this role in San Jose, Costa Rica is $80,000 - $120,000, depending on experience. As a Content Policy Operations Specialist, you will be responsible for protecting customers from copyright infringing content and making high-judgment decisions on account enforcement.
Key Responsibilities- Conduct manual reviews of global content policy compliance operations.
- Make high-judgment decisions on compliance actions.
- Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate.
- Develop and maintain standard operating procedures by coordinating with Policy, Operations, and Program teams.
- Document comprehensive content investigations reports.
- Help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency.
- Bachelor's degree or 2+ years of experience working in relevant industries such as law, risk management, investigations, project or program management.
- Fluency in English (Spanish and Japanese are a plus).
- Proven ability to exercise judgment when policies are not well defined.
- High level of integrity and discretion to handle confidential information.
- Demonstrated ability to function effectively in a dynamic, fast-paced environment, handling strategic and confidential projects, data-analysis and report writing.
- Demonstrated in-depth experience with MS Office.
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Content Policy Operations Specialist
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are looking for a highly motivated Content Policy Operations Specialist to help protect our customers against content-related risks, and drive projects to improve efficiency.Key Responsibilities- Conduct manual reviews of global content policy compliance operations.- Make high judgement decisions on compliance actions.- Drive projects that...
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Content Policy Operations Specialist
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica SrlAt Amazon, we are revolutionizing the way people watch movies and TV shows with Prime Video. Our platform offers millions of titles available on-demand across various devices.Job DescriptionWe are seeking an innovative Content Policy Operations Specialist to support our Prime Video Trust & Safety Operations team in...
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