Content Review Specialist for Amazon Prime Video

hace 4 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Job Overview: As a Content Review Specialist for Amazon Prime Video, you will play a crucial role in ensuring the trust and safety of our global customer base.

About the Role: We are seeking a highly skilled and detail-oriented individual to join our team in San Jose, Costa Rica. In this role, you will be responsible for reviewing and managing content on Prime Video, ensuring that it meets our community guidelines and standards.

Key Responsibilities:

  • Content Review: You will review and evaluate video content to ensure it meets our community guidelines and standards.
  • Data Analysis: You will analyze data to identify trends and patterns, and develop strategies to improve the overall user experience.
  • Cross-Functional Collaboration: You will work closely with cross-functional teams to drive compliance strategy and execute operations roadmap.
  • Research and Development: You will stay up-to-date on key trends and suspicious patterns across policy areas, and research new ways to improve the content review process.
  • Participation in Content Calibrations: You will participate in content calibrations to ensure consistency and accuracy in content reviews.

Requirements:

  • Education: A High School Bachelor's Degree or equivalent work experience in investigations, risk, incident or crisis analysis.
  • Language Proficiency: English and Spanish proficiency (read, write, and speak).
  • Technical Skills: Experience with SQL and spreadsheets is a plus.
  • Soft Skills: High attention to detail, ability to critically evaluate and analyze large datasets, self-starter, intellectually curious and creative individual comfortable operating in ambiguity.

Work Environment: This role may require on-call and weekend support on a rotational basis. You will be exposed to sensitive, graphic content.

Estimated Salary: $60,000 - $80,000 per year, depending on experience.



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