Global Content Moderator
hace 3 semanas
Prime Video Trust & Safety Specialist
Company Overview
Amazon Support Services Costa Rica Srl is a leading provider of online content moderation services. Our team is dedicated to ensuring that Prime Video provides a trusted and safe experience for our customers.
Salary
$45,000 - $65,000 per annum, depending on experience and qualifications.
Job Description
As a Prime Video Trust & Safety Specialist, you will be responsible for reviewing and evaluating online content to ensure it complies with our community guidelines. This involves working closely with cross-functional teams to develop workflows and processes that maintain our quality standards.
Key Responsibilities
- Manage day-to-day Prime Video Trust & Safety Operations through content review and data labeling activities.
- Influence and execute the compliance strategy and drive the operations roadmap with cross-functional teams.
- Gather, analyze and utilize relevant data to develop ways to improve the overall PV user experience.
- Research and stay up to date on key trends and suspicious patterns across policy areas.
- Participate in content calibrations.
- Review of controversial, sometimes offensive video content in line with PV's community guidelines.
Required Skills and Qualifications
To succeed in this role, you will need:
- Knowledge of consumer product compliance processes and regulations.
- Experience in content policy/moderations/ratings, anti-abuse, and reviewing online content.
- Avid PV user preferred.
- Experience identifying abuse trends or working in news or policy with passion for international issues, including freedom of expression, online controversial content, misinformation etc.
- Strategic thinker with strong analytical and creative problem-solving skills.
- Self-starter, intellectually curious and creative individual comfortable operating in ambiguity.
- Excellent communication skills, open, collaborative and proven team player.
- Experience working with global teams.
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Location
This role is based in San Jose, Costa Rica.
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