Content Policy Operations Specialist
hace 2 días
Amazon Support Services Costa Rica Srl is changing the way people watch movies and TV shows. With millions of titles available on-demand, we're looking for an innovative Content Policy Operations Specialist to support Prime Video's Trust & Safety Operations team. This role protects customers from copyright infringing content and requires high judgment on account enforcement.
The ideal candidate has a critical yet empathetic mindset, making high-judgment decisions. Independent with a strong sense of ownership and accountability, they over-index on these qualities. A customer-obsessed problem solver who can effectively prioritize work is essential in this role.
Key responsibilities include conducting manual reviews of global content policy compliance operations, making high-judgment decisions on compliance actions, and driving projects that improve support-related functions and processes. This may involve leveraging technology and automating tasks. The specialist will also develop and maintain standard operating procedures by coordinating with Policy, Operations, and Program teams.
In addition, the Content Policy Operations Specialist will document comprehensive content investigations reports, help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency. They will participate in ad-hoc projects/assignments as necessary.
This role is based in San Jose, Costa Rica, and requires strong collaboration skills. Proven ability to work across functions and marketplaces to influence senior leaders is essential. Intermediate SQL skills are also required, as well as experience in threat intelligence research, such as investigating, researching, or analyzing current trends, news, and historical events.
A passion for movies and TV is a plus in this role. The estimated salary for this position is around $80,000-$120,000 per year, depending on experience.
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Content Policy Operations Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are looking for a highly motivated Content Policy Operations Specialist to help protect our customers against content-related risks, and drive projects to improve efficiency.Key Responsibilities- Conduct manual reviews of global content policy compliance operations.- Make high judgement decisions on compliance actions.- Drive projects that...
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Content Policy Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica SrlAt Amazon, we are revolutionizing the way people watch movies and TV shows with Prime Video. Our platform offers millions of titles available on-demand across various devices.Job DescriptionWe are seeking an innovative Content Policy Operations Specialist to support our Prime Video Trust & Safety Operations team in...
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Content Policy Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout UsAmazon Support Services Costa Rica Srl is revolutionizing the way people watch movies and TV shows with Prime Video, offering millions of titles on-demand across various platforms. We're seeking a highly motivated Content Policy Operations Specialist to join our Prime Video Trust & Safety Operations team.Job OverviewThe estimated annual salary for...
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Policy Compliance Operations Specialist
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionAmazon Support Services Costa Rica Srl is seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team to protect customers from copyright infringing content and demonstrate high judgement on account enforcement.About the RoleWe are looking for a highly motivated Content Policy Operations...
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Content Policy Operations Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Content Policy Operations Specialist to join our Prime Video Trust & Safety Operations team. As a key member of our team, you will play a critical role in protecting our customers from copyright infringing content and ensuring that we provide accurate and meaningful information to empower our customers to make...
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Policy Compliance Specialist
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role:Amazon Support Services Costa Rica Srl is seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team in protecting customers from copyright infringing content.Key Responsibilities:- Conduct manual reviews of global content policy compliance operations.- Make high judgement decisions on...
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Content Compliance Specialist
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team to protect customers from copyright infringing content and demonstrate high judgement on account enforcement.About the RoleThis Content Policy Operations Specialist will be expected to handle day-to-day issues, but will also...
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