Compliance Operations Specialist
hace 1 mes
We are seeking a highly motivated Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team to protect customers from copyright infringing content and demonstrate high judgment on account enforcement.
Key Responsibilities:
- Conduct manual reviews of global content policy compliance operations.
- Make high judgment decisions on compliance actions.
- Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate.
- Develop and maintain standard operating procedures by coordinating with Policy, Operations and Program teams.
- Document comprehensive content investigations reports.
- Help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency.
Requirements:
- Strong collaboration skills. Proven ability to work across functions and across marketplaces to influence senior leaders.
- Intermediate SQL skills.
- Experience in threat intelligence research, such as investigating, researching, or analyzing current trends, news, and historical events.
- Organized, independent, and autonomous, able to set and meet own deadlines, and operate both strategically and tactically in a fast-paced environment;
- Ability to identify and solve ambiguous problems; identifying customer needs and inventing new and efficient ways to meet those needs.
- Passion for movies and TV.
About Amazon Support Services Costa Rica Srl:
Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players.
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