Digital Content Strategist

hace 3 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Are you a seasoned content expert looking to drive high-quality, engaging content for multiple channels? We are seeking an accomplished Digital Content Strategist for the Global Scale Services (GSS) Prime Video Team at Amazon Support Services Costa Rica Srl.

The ideal candidate will have 3+ years of experience in program or project management, with a strong focus on content strategy and information architecture. You will collaborate cross-functionally with process owners, SMEs, Managers, Account Delivery Manager and Business Development Manager to develop and administer the content management workflow, from discovery to maintenance cycle.

A successful Digital Content Strategist in this role will be responsible for developing, managing and updating content resources, including SOPs and Wiki pages, while ensuring correct and consistent use of Amazon style, Prime Video branding, service/naming conventions, and messaging requirements. They will also conduct content and program review sessions with stakeholders and leadership audiences.

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as opportunities for professional growth and development in a dynamic, global team environment.

In this role, you will:

  • Develop high-quality, clear, concise, and straightforward content for internal and external audiences;
  • Drive improvements in content readability, discoverability, and usability for multiple user profiles;
  • Collaborate cross-functionally with process owners, SMEs, Managers, Account Delivery Manager and Business Development Manager;
  • Responsible for developing and administering the content management workflow, from discovery to maintenance cycle;
  • Develop, manage and update content resources, including SOPs and Wiki pages;
  • Ensure correct and consistent use of Amazon style, Prime Video branding, service/naming conventions, and messaging requirements;

We are looking for a highly motivated individual who can hit the ground running, with a strong ability to learn and adapt to new processes and technologies. If you are passionate about content creation and management, and possess excellent communication and project management skills, we encourage you to apply for this exciting opportunity.



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