Trilingual Prime Video Content Specialist

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

As a key member of the Amazon Support Services Costa Rica Srl - B20 team, you will play a crucial role in ensuring the Prime Video user experience is globally trusted and customer-centric. This role requires a strong understanding of content policies, anti-abuse strategies, and the ability to critically evaluate and analyze large datasets.

Responsibilities:

  • Manage day-to-day Prime Video Trust and Safety Operations through content review and data labeling activities.
  • Influence and execute the compliance strategy and drive the operations roadmap with cross-functional teams.
  • Gather, analyze, and utilize relevant data to develop ways to improve the overall PV user experience.
  • Research and stay up-to-date on key trends and suspicious patterns across policy areas.
  • Participate in content calibrations and review controversial video content in line with PV's community guidelines.

Requirements:

  • Avid fan of movies and TV series with a strong understanding of content policies and anti-abuse strategies.
  • Experience working in an ambiguous and fast-paced environment with a proven ability to critically evaluate and analyze large datasets.
  • Excellent communication skills, open, collaborative, and a proven team player with a strategic thinker mindset.

Amazon is an equal opportunities employer. We are committed to diversity and inclusion in the workplace.

We are looking for a highly motivated and detail-oriented individual who is passionate about content review and data analysis. If you are a team player with excellent communication skills and a strategic thinker mindset, we encourage you to apply.



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