Intranet Operations Manager

hace 5 días


San José, San José, Costa Rica Splunk A tiempo completo
About Splunk

Splunk is a leading enterprise technology company that empowers organizations to build a safer and more resilient digital world. Our unified security and observability platform helps customers protect their digital systems, ensuring they remain secure and reliable.

We pride ourselves on being an amazing career destination, as evident from our numerous awards as a best place to work. At Splunk, we value our employees' unique qualities and experiences, which we call 'million data points.' We encourage you to bring your whole self to work, including your passion, joy, and problem-solving skills.

Role Summary

The Splunk Communications Team crafts compelling storytelling and creative communications that inspire, inform, align, and create an emotional connection to Splunk and its impact. This team encompasses public relations, social media, influencers, social impact, executive, and employee communications.

We are seeking an Intranet Operations Manager to lead all aspects of our company intranet, Pwny Portal, including user experience, visual design, content oversight, advancing best practices, promoting Pwny as the 'single source of truth,' and vendor management.

This role will collaborate closely with Internal Communications and cross-functional teams across Splunk to ensure Pwny contributes significantly to the company's overall employee communication programs.

Key Responsibilities
  • Oversee the day-to-day operations and management of Splunk's employee Simpplr-based intranet, PWNY.
  • Maintain overall quality control on content and design, developing and implementing policies and standards for effective and engaging intranet content.
  • Drive engagement, encourage adoption of Splunk collaboration tools, and provide insightful analytics to key stakeholders.
  • Collaborate with the IT department to maintain and improve Pwny's visual design, site navigation, and overall site structure.
  • Work closely with key stakeholders to understand needs, create, and improve their Pwny presence.
  • Serve as the primary liaison with Simpplr (intranet vendor) to utilize available intranet tools effectively.
  • Manage the PWNY homepage to ensure current, easily accessible, and engaging content.
Requirements

To be successful in this role, you should possess:

  • 3-5 years of experience in implementing or managing web sites or intranets.
  • A strong work ethic and creative problem-solving skills.
  • Basic understanding of HTML and common web technologies.
  • Excellent verbal and written communication skills.
  • Excellent organizational and project coordination skills.
  • Ability to handle sensitive and confidential situations with diplomacy.
  • Familiarity with business environments and internal communications experience.
What You'll Get

In this role, you can expect:

A competitive salary range of $85,000 - $120,000 per year, based on location and experience.



  • San José, San José, Costa Rica Vml Map A tiempo completo

    At VML MAP, we are seeking a highly experienced Strategic Operations Manager to lead our Marketing Operations - San Jose team.The successful candidate will oversee operations, ensuring efficient delivery of services and spearheading strategic initiatives. Key responsibilities include streamlining processes for improved efficiency, managing resource...

  • Operations Manager

    hace 1 mes


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    WNS Global Services, a leading BPM company, is seeking an experienced Operations Manager to join our team.About the RoleThe Operations Manager will be responsible for ensuring smooth business operations, meeting contractual obligations, and driving team performance.Key ResponsibilitiesRegularly follow up on incidents and escalate as necessary.Utilize...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Job Summary:We are seeking a skilled Strategic Operations Manager to join our Microsoft Business Operations team.About the Role:This role will provide strategic leadership and guidance on operations excellence, optimization, and process improvement initiatives. The ideal candidate will have a strong background in operations management, with experience in...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job Title: Senior Marketing Operations ManagerJob Description:We are seeking an experienced Senior Marketing Operations Manager to join our team at Intelliswift Software, Inc. as a Marketing Program Manager.Key Responsibilities:• Lead the development and implementation of comprehensive operational plans to manage complete project lifecycles for complex...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    Job OverviewThe Training Operations Manager is a pivotal role at WNS Global Services, responsible for ensuring seamless training deliverables and excellence in business processes. This individual will oversee the end-to-end responsibility of training programs, guaranteeing quality certification, early production performance, and accurate reporting.

  • Operations Manager

    hace 5 días


    San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    About Bill Gosling OutsourcingWe are a company that prioritizes the career development of our people. If you're interested in joining an organization with modern facilities and a collaborative work environment, this might be the right fit for you.Job Title: Operations ManagerThe Operations Manager leads and motivates a team to achieve optimal performance...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Are you a seasoned professional looking for a new challenge? We are seeking an experienced Content Operations Manager to join our team at Amazon Support Services Costa Rica Srl - B20. This is a unique opportunity to work on a high-profile project, shaping the future of entertainment and media.We are looking for a highly motivated and organized individual to...

  • Senior Operations Manager

    hace 2 semanas


    San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    We are looking for a highly skilled Senior Operations Manager to join our team at Bill Gosling Outsourcing. This is an excellent opportunity for someone who wants to work in a dynamic environment and make a real difference.About the Role:The Senior Operations Manager will be responsible for leading our operations team to deliver high-quality services to our...

  • AI Operations Manager

    hace 2 meses


    San José, San José, Costa Rica Microsoft A tiempo completo

    The AI Operations Team at Microsoft is the cornerstone of driving machine learning and AI technology across various domains and scenarios. As an AI Operations Manager, you will have the opportunity to work on cutting-edge projects that leverage Microsoft's cloud and AI platforms, such as Azure, Cognitive Services, and Power Platform. You will collaborate...


  • San José, San José, Costa Rica Cummins A tiempo completo

    About CumminsCummins is a leading manufacturer of power solutions for various industries. Our company culture focuses on empowering employees to develop their skills and contribute to meaningful work.We are committed to providing global opportunities for career growth, fostering a diverse and inclusive workforce, and collaborating with innovative thinkers to...


  • San José, San José, Costa Rica Citi A tiempo completo

    Citi is a global leader in financial services, and we are currently seeking a seasoned professional to join our team as a Senior Securities Operations Manager. This role will be based in Costa Rica and will play a critical part in ensuring the smooth operation of our securities transactions processing.About the RoleThe Senior Securities Operations Manager...

  • Operations Manager

    hace 2 meses


    San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Our Organization**We are a global team of professionals dedicated to providing debt recovery solutions for consumers. Our mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.The Manager Operations primary responsibilities include coordination of production activities...


  • San José, San José, Costa Rica Jll A tiempo completo

    We're seeking a skilled Facilities Operations Manager to join our team at JLL. In this role, you'll play a key part in delivering exceptional facilities management services to our clients.Key Responsibilities:Collaborate with the Facilities Manager to oversee the delivery of maintenance and repair services.Maintain client satisfaction by ensuring timely and...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    Job Title: Kitchen Operations ManagerCompany Overview:Marriott International, Inc is a world-renowned hospitality company that offers a refreshing environment for guests to stay connected and balanced.Job Summary:We are seeking an experienced Kitchen Operations Manager to join our team at Courtyard San Jose Escazu. As a key member of our culinary team, you...


  • San José, San José, Costa Rica Intel A tiempo completo

    About the RoleWe are seeking an experienced Senior Manufacturing Operations Manager to join our team in Costa Rica. This is a full-time position that requires on-site presence.


  • San José, San José, Costa Rica Philippines Outsourcing Solution A tiempo completo

    At Philippines Outsourcing Solution, we're seeking a seasoned **Senior Team Lead** to drive our company's operations forward. Your expertise will help us improve efficiency, productivity, and profitability. Key responsibilities include:Monitoring healthcare company operations and analyzing key metricsKey Responsibilities:- Analyze financial data and use it...

  • Operations Manager I

    hace 2 meses


    San José, San José, Costa Rica Pk Global A tiempo completo

    Operations Manager I Job DescriptionAt Pk Global, we are seeking an experienced Operations Manager I to join our team. This key role will be responsible for coaching and supervising a group of Team Leaders, ensuring Client Service Level Agreement and financial expectations are achieved.Key Responsibilities:Analyze and maintain all Client Service Level...


  • San José, San José, Costa Rica Bma Group A tiempo completo

    Job OverviewBma Group seeks an experienced Senior Sales Operations Manager to lead our sales strategy and drive profitability across all retail channels. This role requires a strong analytical mindset, excellent communication skills, and the ability to develop robust relationships with key stakeholders.


  • San José, San José, Costa Rica Western Union A tiempo completo

    Senior Manager, Digital OperationsWestern Union is seeking a Senior Manager, Digital Operations to lead our teams across various locations. Key responsibilities include monitoring digital front-end assets to assess site health, using essential tools for monitoring, and running regular site scans and observability dashboards to identify issues.Key...


  • San José, San José, Costa Rica Webhelp A tiempo completo

    **Workforce Management Operations Manager****Job Summary:**We are seeking a skilled Workforce Management Operations Manager to manage end-to-end WFM delivery, with a focus on team management and large operations for multinational locations.**Key Responsibilities:**Participate in action and strategic planning to establish annual goals and objectives;Manage a...