Operations Manager
hace 2 meses
**About Our Organization**
We are a global team of professionals dedicated to providing debt recovery solutions for consumers. Our mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.
The Manager Operations primary responsibilities include coordination of production activities to ensure that business objectives are achieved, liaison with top management, assist in the development of strategic plans for operational activity, and implement and manage operational plans.
**Key Responsibilities:**
- Develop more cost-effective processes to reduce waste and increase productivity.
- Ensure appropriate staffing by recruiting, selecting, training, and orienting team members.
- Communicate job expectations, plan work, monitor, and appraise results and establish priorities.
- Ensure employees achieve business goals and agreed development goals.
- Maintain professional and technical knowledge.
- Management of direct reports.
- Manage Operations activities to ensure business goals are achieved, including Project Management and Continuous Improvement.
**Requirements:**
English B2+ (Fluent)
+5 years of experience in Operations Management, or related field
Project management and continuous improvement previous experience
Proficiency with MS Office
Preferred +5 years of experience in Legal Collections Operations Management, or related field. Advanced Proficiency with MS Office. Understanding of FDCPA, FCRA, and regulatory requirements
Preferred Bachelor's Degree in Business Administration, Project Management, or related field
**What We Offer:**
We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.
We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
We recognize your value, understand what is important to you, and reward your contributions.
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