Customer Support Specialist
hace 20 horas
Unlock the Power of Data with Experian
About UsAs a leading global information services company, Experian empowers businesses and consumers alike to make informed decisions. With a focus on innovation and employee satisfaction, we've been recognized as one of the 100 Best Companies to Work for by FORTUNE and Forbes Magazine's 100 World's Most Innovative Companies.
About This RoleYou will be an integral part of our Call Center team, providing exceptional support to Automotive customers. Your responsibilities will include:
- Researching and resolving technical issues and product questions
- Documenting and communicating solutions to internal and external clients
- Serving as a liaison between customers and Sales teams
- Ability to work in a fast-paced environment with multiple tasks and priorities
We're seeking a highly motivated individual with excellent communication skills, creativity, and resourcefulness. Key qualifications include:
- High School Diploma
- Minimum of 2 years of call center customer support experience
- Advanced problem-solving, analytical, and customer service skills
- Strong organizational skills and attention to detail
At Experian, we value our employees and offer a range of benefits, including medical, life, and dental insurance, education reimbursement, and more. Join our team and discover a better tomorrow together.
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