Sales Executive Manager

hace 4 semanas

San José, San José, Costa Rica TD SYNNEX A tiempo completo

At TD SYNNEX-Shyft Global Services, a Sales Executive Manager plays a pivotal role in developing long-term sales strategies. This individual oversees the development of current supervisors and sales representatives, ensuring they have the necessary skills to excel in their roles. The Sales Executive Manager also participates in strategic division initiatives, fostering cross-departmental teamwork and communication. They provide department-wide direction in support of the division's long-term strategies, ensuring timely completion of all projects and responsibilities.

Key Responsibilities:

  • Collaborate with the Sales Director to develop and execute annual business plans.
  • Assign quarterly sales goals by territory, ensuring alignment with the company's overall objectives.
  • Develop quarterly plans with outside sales for territory development, leveraging data-driven insights to inform decision-making.
  • Present quarterly business plans at team level, providing clear and concise updates on progress and challenges.
  • Manage 100% attainment of Sales and corporate special goals, driving results-oriented performance.
  • Maintain excellent customer and vendor relationships, ensuring seamless communication and collaboration.
  • Interface with departmental Director to ensure cross-corporate teamwork, promoting a culture of collaboration and mutual support.
  • Oversee strategic projects for division growth, identifying opportunities for expansion and improvement.
  • Provide sales with the tools needed to succeed, including slippage reports, Credit Utilization, descending reports, new Customers reports, leads, and customer focuses, and the process to utilize them.
  • Develop motivational strategies and TD Monthly/Quarterly sales promotions, working closely with PM and Vendors to drive results.
  • Oversee Employee Development activities, including quarterly one-on-one 'feedback' meetings with all employees, quarterly service observations, and reward and recognition programs for top employees.
  • Set up meetings with support departments and hold sales and staff meetings to improve communication within the department.
  • Respond to escalated customer issues to ensure satisfactory resolution, providing timely and effective support.
  • Address escalated personnel issues prior to HR involvement, ensuring timely resolution of employee issues and consistent actions across regions.

Requirements:

  • Able to adjust readily to change and adapt as needed, demonstrating flexibility and resilience.
  • Able to analyze and resolve complex issues and problems in a sound and timely fashion, applying critical thinking and problem-solving skills.
  • Able to foster win/win situations and ensure productive resolutions of conflict, promoting a culture of collaboration and mutual respect.
  • Able to build solid, effective working relationships with others, demonstrating strong interpersonal and communication skills.
  • Able to coach others in the development of their skills, providing guidance and support to help employees grow and succeed.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines, maintaining a positive attitude and focus.
  • Able to display assertiveness and a high level of self-confidence, taking ownership of responsibilities and decisions.
  • Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others, demonstrating empathy and understanding.
  • Able to identify needs and opportunities and develop action plans to address, applying strategic thinking and problem-solving skills.
  • Able to maintain a positive attitude in the face of criticism, rejection, or failure, demonstrating resilience and determination.
  • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities, upholding the company's values and principles.
  • Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results, applying effective communication and interpersonal skills.
  • Able to sort through numerical information and recognize trends and details, applying analytical and problem-solving skills.
  • Able to supervise, train, and evaluate the performance of subordinates, providing guidance and support to help employees grow and succeed.
  • Possesses strong organizational and time management skills, driving tasks to completion and meeting deadlines.
  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an intermediate level, applying technical skills and knowledge.

Recommendations:

  • Working knowledge of systems/applications, including experience with software and technology.
  • Demonstrates creativity in problem-solving, applying innovative thinking and approaches.
  • Advanced level of judgment and decision-making, applying critical thinking and problem-solving skills.
  • 4-year degree; and 5-7 years relevant sales management experience, with a proven track record of success.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

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