Account Leadership for Customer Growth
hace 4 días
**About the Role:**
We are seeking an experienced Account Leadership professional to join our team as a Customer Success Manager. As a key member of our account leadership team, you will be responsible for driving Solution/Services Adoption and Client Management, including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate, and high renewal rate.
**Key Responsibilities:**
- Drive Solution/Services Adoption and Client Management, including Annual Recurring Revenue/Profit Management, Growth, On-going Services Delivery Management with high customer health, low churn rate, and high renewal rate.
- Participate in the development and implementation of strategic account plans to achieve growth and profitability targets.
- Develop and maintain strong relationships with customers and partners to drive business growth and expand existing relationships.
- Provide exceptional customer service, ensuring timely and effective resolution of customer complaints and issues.
- Collaborate with internal teams, such as Sales, Marketing, and Product Development, to ensure alignment and effective execution of business strategies.
- Conduct market research and analysis to stay up-to-date on industry trends and competitor activity.
-
Account Growth Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Wrike Careers Page A tiempo completoWe're looking for an experienced ACCOUNT GROWTH SPECIALIST to join our team at Wrike. As an Account Growth Specialist, you will be responsible for driving revenue growth and customer success through targeted account planning and execution.About the Role:Develop and implement account growth strategies to drive revenue expansion and customer satisfactionBuild...
-
Account Growth Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Tokeet A tiempo completo**The Account Growth Specialist Role:**We are looking for a highly motivated and experienced Sales and Marketing Associate to join our team as an Account Growth Specialist. In this role, you will be responsible for pursuing warm and cold leads and supplementing our digital marketing efforts by reaching new audiences.Key Responsibilities:Develop business...
-
Strategic Account Growth Specialist
hace 22 horas
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoJob SummaryWe are seeking a highly skilled Strategic Account Growth Specialist to join our team. In this role, you will be responsible for partnering with clients to define their business outcomes and deliver educational activities across the customer lifecycle.Key Responsibilities:Develop and execute strategies to drive account growth and...
-
Account Growth Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Prodigious A tiempo completoAs a Senior Account Executive at Prodigious, you will play a critical role in fulfilling client campaign planning, execution, management, and analysis.You will work closely with account teams and leadership to deliver outstanding work for our most prominent clients within the Groupe.This position is designed for someone with at least 3 to 5 years of work...
-
Key Account Growth Strategist
hace 5 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob OverviewWe are seeking a highly skilled and experienced Senior Strategic Account Manager to join our Amazon Support Services Costa Rica Srl - B20 team. As a key member of our organization, you will play a crucial role in driving business growth and customer success for our clients.About the RoleThis is an Individual Contributor role that requires strong...
-
Automotive Account Growth Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleThis is a permanent home-based role in Costa Rica, requiring up to 10% travel. As an Automotive Account Growth Specialist, you will be part of a dynamic team responsible for retaining roughly 800 AutoCheck accounts worth over $6M in annual revenue.Regular engagement while providing an excellent client experience will help the Auto BU retain and...
-
Revenue Growth Strategist
hace 5 días
San Francisco, Heredia, Costa Rica Ttec Digital A tiempo completoAbout TTEC DigitalTTEC Digital is a global provider of digital customer experience solutions. Our vision is to empower clients to deliver exceptional customer experiences, driving business growth and loyalty.We are seeking a Renewal Sales Manager to join our Client Success Management team, responsible for managing a large portfolio of renewal contracts. As a...
-
Account Growth Strategist
hace 2 días
San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completo**Overview of the Role**Pts Consulting Services is a leading consulting firm that offers strategic solutions to businesses. As an Account Growth Strategist, you will be responsible for developing and implementing plans to manage and grow accounts.**Key Responsibilities**Developing strategic plans to retain clients and build strong relationships.Understanding...
-
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoKey Performance Indicators:The Customer Success Manager will be measured on their ability to achieve the following key performance indicators: Solution Adoption Rate, Client Satisfaction Rate, Revenue Growth Rate, and Customer Retention Rate.Skills and Qualifications:Excellent communication and interpersonal skills.Strategic thinking and problem-solving...
-
Sales Leadership Manager
hace 22 horas
San Francisco, Heredia, Costa Rica Bma Group A tiempo completoJob Overview:Bma Group is seeking a highly skilled and experienced Sales Leadership Manager to join our team. As a key member of our sales leadership team, you will be responsible for driving sales growth, developing long-term sales strategies, and overseeing the development of our sales teams.Key Responsibilities:Develop and execute annual business plans in...
-
Customer Success Professional
hace 6 días
San Francisco, Heredia, Costa Rica Wrike Careers Page A tiempo completoAt Wrike, we're seeking a highly skilled CUSTOMER SUCCESS PROFESSIONAL to partner with our customers and help them achieve their business objectives. As a Customer Success Professional, you will be responsible for driving account growth and ensuring customer satisfaction.Key Responsibilities:Develop and execute tailored account plans to drive revenue growth...
-
Customer Success Manager
hace 5 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoJob Description:The role of the Customer Success Manager at Hewlett Packard involves driving business growth through solution adoption, client management, and revenue management. The ideal candidate will possess excellent communication skills, strategic thinking, and a strong understanding of customer needs.Main Responsibilities:Partner with the Transition...
-
Leadership Role for Customer Support Specialists
hace 4 días
San Francisco, Heredia, Costa Rica 360Training A tiempo completo**About the Role**The Customer Support Supervisor is responsible for leading a team of customer support specialists to deliver exceptional customer experiences.This is an exciting opportunity for a results-driven individual who is passionate about providing outstanding customer service and has strong leadership skills.Develop and implement strategies to...
-
Account Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoThe Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution.The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...
-
Account Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoThe Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.By collaborating with internal partners, Account Manager delivers outstanding service and a valuable solution.The position will lead a defined book of business aligned by customer segment within a geography and will be accountable for...
-
Account Management Strategic Leader
hace 3 días
San Francisco, Heredia, Costa Rica Pts Consulting Services A tiempo completoJob DescriptionWe are looking for a highly skilled Account Management Strategic Leader to join our team at Pts Consulting Services. As an Account Management Strategic Leader, you will be responsible for driving the growth and development of some of our most important clients.About the RoleThis is a key leadership position that requires strong experience in...
-
Team Lead for Customer Experience
hace 7 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoJob SummaryThe Customer Support Supervisor role at Tebra is a leadership position that requires a strong background in customer support and experience leading high-performing teams. As a key member of our organization, you will be responsible for driving customer satisfaction, developing strategic plans, and achieving business objectives.ResponsibilitiesLead...
-
San Francisco, Heredia, Costa Rica Amazon Web Services Costa Rica A tiempo completoAmazon Web Services Costa Rica is seeking a highly motivated and experienced sales professional to join our team as a Sales Account Manager for Cloud Solutions and Services.As a key member of our sales team, you will be responsible for driving revenue growth and expanding market share in a defined account list or industry vertical.Key responsibilities...
-
Customer Account Creator
hace 7 días
San Francisco, Heredia, Costa Rica 3M A tiempo completo3M has a long-standing reputation as a company committed to innovation.We provide the freedom to explore and encourage curiosity and creativity.We gain new insight from diverse thinking, and take risks on new ideas.Here, you can apply your talent in bold ways that matter.Job Description:3M is seeking a Customer Account Creator.This position will be located...
-
Account Support Management
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoAccount Support ManagementThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are...