Account Growth Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Prodigious A tiempo completo

As a Senior Account Executive at Prodigious, you will play a critical role in fulfilling client campaign planning, execution, management, and analysis.

You will work closely with account teams and leadership to deliver outstanding work for our most prominent clients within the Groupe.

This position is designed for someone with at least 3 to 5 years of work experience and is the key contributor for all client day-to-day issues and projects.

Key Areas of Responsibility:

- Develops and maintains a deep understanding of client's marketing strategy and its alignment with long-term goals
- Anticipates and addresses client queries effectively
- Focuses on delivering excellent client service and driving business growth
- Possesses expertise in a specific area and can provide confident responses to client and team inquiries
- Demonstrates the ability to think and communicate from both the client's and Razorfish Account Management perspectives
- Manages daily client interactions and coordinates the delivery of weekly status reports
- Prepares and presents creative briefs to clients and internal teams, contributing to the review of creative work throughout the development process
- Collaborates with the project management team to ensure that commitments are realistic, within scope, and met without errors
- Sets priorities and expectations for deliverables and drives effective client communication and cross-team coordination
- Provides support for billing and financial reconciliation activities

Requirements:

- A+ English Language capability with exceptional written and verbal communication skills
- Requires both CRM and automotive marketing experience.
- Ability to work Eastern Standard Time office hours
- Excel and MS Office proficiency required
- Strong time-management and organizational skills and attention to detail
- Strong client-service orientation and proven team player

What We Offer:

- Prepaid medical plan
- Regular employee engagement activities and events
- Work-from-home arrangement
- Association membership
- Training and certification opportunities
- Online learning resources
- Coaching and mentorship program
- Career development and advancement opportunities



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