Account Support Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About Us

We are a leading provider of data and analytics solutions, helping businesses make informed decisions and drive growth. Our team is passionate about delivering exceptional customer experiences and we are looking for like-minded individuals to join us.

Role Overview

In this role, you will be responsible for providing high-level support to our clients, working closely with internal teams to resolve issues and deliver results. You will need to possess strong analytical skills and the ability to communicate complex information effectively.

Responsibilities
  • Diagnoses, researches and resolves problems related to but not limited to: specific requests technical support billing account maintenance subcode maintenance data issues product descriptions pricing
  • Aid clients or sales with set up or billing inquiries
  • Maintain and update critical account and pricing tables
  • Educate customers on new and existing products, policies and procedures
Requirements

To be successful in this role, you will need to have at least 2 years of experience in a similar field, with a strong understanding of Salesforce and Excel. Excellent communication and problem-solving skills are also essential.



  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Account Support ManagementThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are...

  • Account Specialist

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Kareo A tiempo completo

    The PositionAccount SpecialistWhat We NeedAn **Account **Specialist** to help onboard and support our customers during Implementations.Your Area of Focus- Be the single point of contact owning the customer's success during this critical time in the customer's life-cycle and will assertively drive action to ensure that success- On-board our new customers to...


  • San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    Job SummaryWe are seeking a highly skilled Strategic Account Growth Specialist to join our team. In this role, you will be responsible for partnering with clients to define their business outcomes and deliver educational activities across the customer lifecycle.Key Responsibilities:Develop and execute strategies to drive account growth and...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Account Support ManagementThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    We develop, manufacture, and supply innovative dental solutions for a wide range of patients. Our team is passionate about empowering our employees to drive change and make an impact in the world of dentistry.As a Dental Implant Support Specialist with the Straumann Group, you will be responsible for providing exceptional customer service and support to our...

  • Account Support Managment

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Account Support ManagmentThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Account Support ManagementThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Account Support ManagementThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Account Support Management is a remote client position responsible for delivering in-scope contracted services and ensuring proactive activities are delivered according to Service Level Agreements to enable profitability.You are...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job OverviewWe are seeking an experienced Compliance Analyst to join our team at Amazon Support Services Costa Rica Srl.The successful candidate will have a strong background in finance and accounting, with a minimum of 2 years of experience in shared service operations.Responsibilities:Reconcile and audit vendor accounts.Resolve account statement...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    **Overview of the Role:**In this exciting position, you will play a crucial role in driving revenue growth and account retention by delivering exceptional customer service and support.This is a remote client position that requires strong communication and relationship-building skills. As a seasoned professional, you will be responsible for partnering with...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewAs an Amazon Publishing Support Specialist, you will be the primary point of contact for publishers and content providers using our Kindle Direct Publishing website.Our team thrives on innovation and excellence, and we are looking for talented individuals who are passionate about delivering exceptional customer experiences.

  • Account Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**:As an Account Specialist, you will be the main point of contact to small businesses within the Tebra direct practice customer base.You will operate in a scaled account management model, where you will have a priority list of accounts to reach out to at any given time.You will proactively connect with customers for a variety of reasons; To...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Account & Operations Support GraduateThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.**Job Description**:Learning does not only happen through training.Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture.In addition to working alongside talented...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    **Job Summary**Auxis is seeking a highly skilled Technical Support Specialist to join our IT operations team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, resolving technical issues, and ensuring seamless service delivery.**Responsibilities:**Manage incident and request queues for Auxis clients,...

  • Account Specialist

    hace 3 días


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Sales & Business DevelopmentSchedule: Full TimeShift: Day Shift**Company Description**:- Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions.We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices.If you're interested in joining a rapidly growing...

  • Support Account Manager

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job Description What you can expect from us: At ServiceNow, we make work better for everyone – including our own employees.We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees.Win as a Team is part of our culture, and we aspire to wow our...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Equifax. As a Technical Support Specialist, you will be responsible for providing top-notch support to our end-users, ensuring they have the best possible experience with our technology.Key Responsibilities:Provide level one technical support for computer hardware...


  • San Francisco, Heredia, Costa Rica Prodigious A tiempo completo

    As a Senior Account Executive at Prodigious, you will play a critical role in fulfilling client campaign planning, execution, management, and analysis.You will work closely with account teams and leadership to deliver outstanding work for our most prominent clients within the Groupe.This position is designed for someone with at least 3 to 5 years of work...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewKDP Support Specialist plays a vital role in ensuring the success of publishers and content providers who use Amazon's Kindle Direct Publishing (KDP) website to upload their work.The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong analytical abilities.