Account Management Director

hace 4 días


San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

Role Overview

The Inside Sales Team Leader plays a pivotal role in driving account revenue retention and growth by maintaining strong relationships with customers and Account Managers. This position collaborates with internal partners to deliver exceptional service and valuable solutions, focusing on commercial close of deals and expanding company footprint within accounts.

Key Responsibilities

  • Maintain deep understanding of customer decision makers' strategies, priorities, and needs.
  • Buuild trusted advisor relationships with accounts and drive growth through expansion of company footprint.
  • Foster overall customer engagement and focus on retaining managed net revenue.
  • Oversee all commercial activities within accounts, owning end-to-end customer relationship.
  • Drive efficiency in account administration, especially for lower value and growth potential accounts.
  • Lead by example and share best practices with team members.

Qualifications and Experience Required

  • Strong understanding of customers and their business models.
  • Industry experience within the customer segment.
  • Strong product knowledge and relationship building skills.
  • Selling skills and negotiation abilities.
  • Problem-solving ability to understand client needs and articulate solutions.


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