Customer Support Specialist for Dental Healthcare
hace 3 semanas
Job Title: Customer Support Specialist for Dental Healthcare
This role supports customers by answering technical questions and processing orders via various channels. As a customer support specialist, you will work in a busy and complex dental healthcare market to provide superior service.
Key Responsibilities:
- Provide excellent customer service over the phone to dental offices and labs.
- Set up new accounts and maintain customer data in SAP.
- Answer incoming interactions from customers in a professional and timely manner.
- Offer basic technical support on Straumann products.
- Process orders efficiently using SAP.
- Problem solve and provide resolution to order and shipping issues.
Requirements:
- 1+ years of experience in customer service or support.
- High School diploma or equivalent.
- Fluent in English.
Preferred Qualifications:
- Prior dental experience is a plus.
- Ability to work in a fast-paced team environment.
- Strong interpersonal and written communication skills.
- Excellent customer service skills.
-
Dental Industry Customer Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoWe are a leading developer of dental implants, clear aligners, and other solutions for the industry.Join our team as a Dental Industry Customer Support Specialist, and help us provide exceptional customer service to our clients. Your primary responsibilities will include:Key Responsibilities:Providing superior customer support over the phone, responding to...
-
Dental Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob OverviewStraumann Group is a leading provider of innovative dental solutions. We are seeking a skilled Dental Support Specialist to join our team.
-
Technical Support Specialist for Healthcare Solutions
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Title: Technical Support Specialist for Healthcare SolutionsJob Summary: We are seeking a skilled Technical Support Specialist to provide technical support services for end users or partners of Experian Healthcare (EHC) solutions. The successful candidate will develop an understanding of health insurance eligibility in the USA and the data returned...
-
Dental Education Support Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Straumann A tiempo completoJob SummaryWe are seeking a highly skilled Dental Education Support Specialist to join our team at Straumann. As a key member of our Education Department, you will play a vital role in providing exceptional education support to our customers.This is a full-time position based in Heredia, Costa Rica, and involves working in a fast-paced environment with...
-
Customer Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob DescriptionWe are seeking a skilled Technical Client Services Representative to join our team at Experian, a leading provider of data-driven insights and healthcare solutions.About the RoleThis is a full-time, home-based position in Costa Rica. As a Technical Client Services Representative, you will provide exceptional customer support and software...
-
Dental Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob Title: Technical Support RepresentativeJob Summary:This position is responsible for delivering exceptional technical support to Straumann Group customers. The ideal candidate will have a passion for helping others and a strong background in technical support. Key Responsibilities:- Troubleshoot technical problems and develop solutions for future internal...
-
Dental Implant Customer Service Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoWe are a leading provider of innovative dental implant solutions, and we're seeking a skilled customer service professional to join our team. As a Dental Implant Customer Service Specialist, you will play a critical role in delivering exceptional service to our customers, ensuring their satisfaction with our products and services.Job OverviewThe Straumann...
-
Dental Technical Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoAbout UsThe Straumann Group is a leading developer and supplier of dental implants, clear aligners, instruments, CADCAM prosthetics, and biomaterials for esthetic dentistry, tooth replacement, and restoration solutions.We empower our employees to perform, make an impact, question the status quo, drive change, and stay ahead of the competition. Our innovative...
-
Customer Support Specialist
hace 4 semanas
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the Role:As a Customer Support Specialist at Tebra, you will play a vital part in delivering exceptional customer experiences to our clients. Your primary responsibility will be to provide timely and effective support to resolve technical difficulties and address client inquiries.Your Key Responsibilities:Provide outstanding customer support via phone,...
-
Dental Implant Customer Service Specialist
hace 4 semanas
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo**About Us**We are a leading company in the dental industry, developing and manufacturing innovative solutions for esthetic dentistry, tooth replacement, and restoration.Our mission is to empower our employees to make an impact, question the status quo, and drive change in the industry.**Job Summary**We are seeking a highly skilled and customer-focused...
-
Customer Support Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob Summary Wondery, an Amazon company, is seeking a skilled Customer Support Specialist to join our team. This role is responsible for providing exceptional support to our customers, ensuring their experience with our premium podcast studio is seamless and enjoyable.Key Responsibilities- Respond to customer inquiries in a timely and professional manner-...
-
Dental Implant Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoAbout Straumann GroupStraumann Group is a leading innovator in esthetic dentistry and beyond. We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics, and biomaterials for tooth replacement and restoration solutions.Job OverviewAs a Customer Service Representative, you will play a crucial role in empowering...
-
Healthcare Claims Support Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoClaims Support Role OverviewThe Claims Support Analyst at Experian Health plays a vital role in ensuring the smooth operation of both claims and remit clearinghouses. This position requires collaboration with software development teams, customer support, enrollment, and payer services teams to monitor file activity and investigate claims or remit-related...
-
Customer Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoWe are seeking a Customer Support Specialist to join our growing Call Center in Costa Rica. As a key member of our team, you will be responsible for providing exceptional customer service and support to our members.Job DescriptionAbout the Role:As a Customer Support Specialist, you will be the first point of contact for our customers, handling inquiries,...
-
Customer Support Representative
hace 4 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Tebra, the digital backbone for practice well-being. As a key member of our support team, you will play a critical role in providing outstanding customer support to our clients with their products and services, while troubleshooting their technical difficulties.Your...
-
Claims Support Operations Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleWe are seeking a Claims Support Operations Specialist to join our team at Experian Health.Job OverviewThe Claims Support Operations Specialist will provide support to both Claims and Remit Clearinghouses, working closely with software development teams, customer support, enrollment, and payer services teams to monitor file activity and...
-
Customer Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout ExperianExperian is a global information services company, unlocking the power of data to create opportunities for consumers, businesses, and society. With 23,000 employees operating across 44 countries, we prioritize our culture and seek passionate individuals who value teamwork.Role OverviewWe are seeking a Customer Support Specialist to join our EDQ...
-
Healthcare Insurance Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAuxis is seeking a skilled Healthcare Insurance Specialist to join our team in providing exceptional customer service and support. As an integral part of our team, you will play a crucial role in ensuring the accuracy and efficiency of insurance policy updates and reinstatements.About the Role:You will work closely with our clients to resolve account-related...
-
Practice Integration Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the RoleTebra seeks a Practice Integration Specialist to join our Technical Operations team. This individual will play a key role in activating, maintaining the health of integrated practices through troubleshooting and offboarding.The ideal candidate will have a deep understanding of integration logic, enabling them to troubleshoot and provide...
-
Healthcare Claims Operations Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob SummaryExperian Health is seeking a skilled Claims Support Analyst to join our team. As a key member of our revenue cycle management team, you will play a crucial role in ensuring the smooth processing of claims and remits for our clients.Main ResponsibilitiesProvide technical support to both Claims and Remit Clearinghouses, working closely with software...